Frequently Asked Questions About All Our Tours
Questions About Bookings and Payments
Questions About Caving Tours in Iceland
Questions About Glacier Tours in Iceland
Questions About Jet Skiing Tours in Iceland
Questions About Kayaking Tours in Iceland
Questions About Multi-Day Tours in Iceland
Questions About Northern Lights Tours in Iceland
Questions About Private Tours in Iceland
Questions About River Rafting Tours in Iceland
Questions About Self-Drive Tours in Iceland
Questions About Snorkeling and Diving Tours
Questions About Snowmobiling Tours Iceland
Questions About Super Jeep Tours in Iceland
Questions About Volcano Tours in Iceland
The Northern Lights season in Iceland runs from September to April, when nights are dark enough, and activity is most often visible between roughly 22:00 and 02:00, with the best displays often around local midnight.
What matters most for seeing the aurora:
During the darkest winter months, December and January, Northern Lights may appear as early as 20:00 or as late as 06:30, depending on conditions and solar activity.
It depends; guided Northern Lights tours usually increase convenience and reduce guesswork, while self-guided can work if you’re comfortable driving, reading forecasts, and adapting plans.
Choose a tour if you:
Go self-guided if you:
In summary:
Often, yes — when conditions cooperate — but we can’t guarantee it. The Northern Lights are a natural phenomenon, and visibility depends on the weather and aurora conditions on the night.
What determines whether you’ll see them:
What a guided tour does to improve your chances:
If the tour runs and no aurora is seen, you’re covered by our free retry policy (see the “Free Retry Policy” section). To understand the Northern Lights in Iceland better, read our guide.
For Iceland, the Icelandic Meteorological Office (IMO) aurora and cloud cover forecast is the main and most reliable source to use. It combines cloud cover and aurora activity in one place and is the primary forecast used for Northern Lights planning in Iceland. We display the same data on our Northern Lights forecast for Iceland page in a simplified, easy-to-read format.
When checking the forecast, use this quick checklist:
Important: Forecasts help with planning, but the Northern Lights are a natural phenomenon and can never be guaranteed.
Northern Lights viewing locations aren’t fixed — each night, the guide chooses where to go based on cloud cover, aurora activity, and road conditions, aiming for the clearest and darkest skies available.
On most evenings, tours travel within their total duration from Reykjavík or Akureyri, often driving for a few hours throughout the night. The exact distance and direction vary by night, tour type, and conditions. Common viewing areas include countryside locations outside the city, coastal areas, valleys, or inland routes where skies are clearer and light pollution is lower.
Guides choose locations based on:
During the evening, plans may change as conditions evolve. Some tours make multiple stops or adjust the route to improve visibility, while others may stay longer at one location if conditions are good. Short comfort stops may be included when possible, depending on the route and timing.
Our goal is to maximize your chances of seeing the Northern Lights while keeping the tour safe and comfortable.
Yes—sometimes. You can see the Northern Lights from Reykjavik or Akureyri when conditions line up, but sightings aren’t guaranteed and are often limited by cloud cover and light pollution in town.
What to expect:
Best tip: If you want stronger visibility, choose a viewpoint away from streetlights (or join our Northern Lights tours that drive to darker, clearer areas).
Choose based on departure location, comfort vs adventure level, group size, and whether you prefer a shared or private experience.
The Northern Lights can be difficult to predict, so we decide whether to run or cancel the tour based on the latest conditions. Here’s how to check if your tour is running tonight: Check your email regularly on the day of the tour. In case of cancellation, you’ll be notified as soon as possible, usually by 18:15 local time.
You can also follow the Icelandic Meteorological Office forecast for cloud cover and aurora activity, but please note that forecasts can change quickly. For a simple walkthrough, see our Northern Lights forecast page.
If we believe there’s no realistic chance of seeing the aurora due to conditions, we’ll cancel the tour rather than take you out unnecessarily.
Northern Lights tours are usually canceled when conditions aren’t safe or don’t offer a realistic chance of seeing the aurora.
Common reasons include:
In these cases, we cancel the tour to keep guests safe and to avoid taking people out when conditions aren’t suitable.
If we cancel your Northern Lights tour (usually due to weather or road conditions), you have two options.
You can:
Our Customer Care team will help you arrange your reschedule or process a refund, depending on what works best for your plans.
Please note: Refunds are available only if your first scheduled Northern Lights tour is canceled by us. If you are already using the free retry option, a refund is not available.
If the tour runs but no aurora is seen, your booking is covered by our free retry policy.
Not always. For guests who originally joined the Magical Auroras Northern Lights tour, free retries are operated on the same minibus tour. For other Northern Lights tours, retries are operated on a minibus, regardless of the original tour type.
Using a minibus for retries allows us to offer better availability and schedule retries more efficiently, so guests can try again on another suitable Northern Lights night without long waits.
To book your retry and confirm the details for your booking, please contact our Customer Care team.
Your free Northern Lights retry is valid for up to 3 years from the date of your original tour, as long as the tour ran and no aurora was seen.
How to book your retry:
Cost and fees: There is no additional fee for the retry.
What the retry includes: Retries are operated on a minibus Northern Lights tour.
Please note:
Northern Lights tour durations vary by tour type and conditions on the night, but most evening tours last a few hours.
Typical duration ranges by tour type:
What can affect the total duration:
Most Northern Lights tours return to Reykjavík late in the evening or after midnight, depending on the conditions and the route. For this reason, we recommend keeping your next morning flexible and avoiding tours that start around 07:00–08:00.
For exact start and return times, see What time do tours start, and when will I be back in Reykjavík?
For details about routes and driving distances, see Where do you go to see the Northern Lights, and how far do you drive?
Northern Lights tours typically start in the evening, with pickup beginning at either 20:30 or 21:30, depending on the season.
Return times are usually late evening or after midnight, most often between around 23:30 and 02:00, depending on conditions, the route chosen on the night, and how long the group stays at viewing locations.
Seasonal variation:
Your exact pickup and return times are shown during the booking process and on your final voucher. Please note that pickup can take up to 30 minutes while guests are collected from different locations.
For same-day go/no-go updates, see How do I know if the tour is running tonight?
Pickup is available from selected hotels and official pickup stops in Reykjavík and Akureyri, depending on the tour.
You choose your pickup location during the booking process. If needed, it can also be adjusted after booking by contacting Customer Care.
Pickup takes place within a 30-minute window, as guests are collected from multiple locations. Please be ready at your chosen pickup point at least 15 minutes early and keep an eye out for the vehicle or guide checking in guests by tour name.
Your exact pickup location and time are shown in your confirmation email and voucher.
For a full list of pickup locations and details, see our Pickup Information page.
Inclusions vary by tour — always check your specific tour page for the exact list.
A typical Northern Lights tour includes:
May vary by tour:
Not included unless stated on the tour page:
Because inclusions differ by tour type and departure location, the best place to confirm details is the “What’s included” section on the individual tour page you’re booking.
Yes, Northern Lights tours usually include at least one planned restroom stop, but this can vary depending on the route and conditions on the night.
What to expect:
Tip: Use the restroom before pickup or at the first available stop to stay comfortable during the tour.
Dress for cold, wind, and standing outside for short periods—warm layers are key.
What to wear (layering):
What to bring:
For a complete checklist, see our Iceland packing list.
Yes, many Northern Lights tours are suitable for children and families, but the minimum age (usually 6 years) and overall experience can vary by tour.
Things families should consider:
The minimum age limit is usually 6 years, but it can vary by tour, so always check the specific tour page or tour card before booking.
If you’re unsure which option is best for your family, contact our Customer Care team and we’ll help recommend the most suitable tour.
It depends on the tour type and your mobility needs, so please check before booking.
By tour type:
What to expect on most tours:
If you have specific mobility needs or concerns, contact our Customer Care, and we’ll help recommend the most suitable option and confirm accessibility details before you book.
Yes, your guide will take a photo of you with the Northern Lights behind you. Photos can be single or group shots and are free of charge.
How you receive them: your photos will be available online after the tour. Your guide will show you how to access them, and you’ll also find the link on your tour voucher. If you can’t find the photos, contact Customer Care, and they’ll help.
There isn’t one perfect setting for every night, but these starter settings work well for many Northern Lights photos (with a tripod and manual controls):
Starter settings (adjust as needed):
What to bring:
For step-by-step tips from our in-house photographer, see our How to Photograph the Northern Lights guide.
You can book online in a few steps:
Need help or booking for a larger group? Contact our Customer Care team and we’ll assist.
Prices vary by tour type and date.
The main factors that affect the price include:
For the most accurate and up-to-date pricing, see live prices and compare tours on our Northern Lights tours page.
If you’re having trouble paying during checkout, first try a different payment method or contact your bank/card provider (some transactions require approval, especially for foreign currency). If it still doesn’t work, contact our Customer Care team—we’ll help you complete your booking.
For detailed troubleshooting (accepted currencies, common card errors, and next steps), see Questions About Bookings and Payments.
Yes, in many cases you can reschedule (subject to availability and policy).
Please note:
To reschedule, contact our Customer Care team with your booking reference, and they’ll help you change the date if possible.
Yes — for day tours and multi-day tours operated by Arctic Adventures, you can receive a full refund if you cancel at least 24 hours before departure.
Cancellation policy:
Important details:
To cancel your booking, use the My Adventures portal or contact Customer Care with your booking reference.
Customer Care handles all booking changes. Our guides can’t help with rescheduling, cancellations, refunds, or payment questions during the tour.
If you need to change your booking or have any concerns, please contact our Customer Care team and we’ll be happy to assist.