Magical Auroras

This is a great question. We ask all participants to be ready from the start of the pickup time indicated. This is because you may well be the first pick up of the day. Please be at your assigned location at the start time that you chose when booking the tour.

Here you should wait for your guide.

Have your email and phone number listed with us so we can contact you if we run into any trouble finding you.

View our pick-up locations in Reykjavík.

Before and during activities on the multi-day tours consumption of alcohol is prohibited. If we suspect that a participant is intoxicated, we will prohibit them from joining the activity.

After the activities of the day are finished, you are welcome to have a drink and relax.

Yes, we do. Langjökull Ice Cave is a magical experience, the tour has no minimum age and is a wonderful option for the whole family. Whale Watching with our partner company Special Tours, has been a favourite with families traveling with young children, these guys have a great success rate in seeing whales (upwards of 98% in the summer time).

Another option would be the Landmannalaugar Safari on this tour you get to explore parts of the Icelandic highlands and bathe in natural hot springs. Most of our jeep tours are also suitable for children over the age of 6 years old. If you would like a nice and relaxing experience we would also recommend the Golden Circle & Secret Lagoon tour.

Your safety is our number one priority! Keeping this in mind, Arctic Adventures reserves the right to adjust the itinerary and/or take different routes depending on conditions. Please read more information in our cancellation policy.

Yes, there is a specially trained and certified guide on each of our tours. The only exception to this is for our self-drive tours.

All of our tours are guided in English.

The standard in Iceland is 230V and 50Hz and we use F-type power sockets and plugs, so you might have to bring an adaptor if you are visiting from UK, USA, Canada or other countries using a different voltage, Hz or plugs.

Our tours are split into four different categories that help participants to understand what to expect from the tour. The categories are Easy, Moderate, Challenging and Demanding. Each tour is rated making it easier to find tours that suit you.

For further information about the difficulty ratings and descriptions.

The Northern Lights are natural phenomena and we unfortunately cannot promise you will see them. Their appearance depends upon atmospheric and weather conditions.

For more information on the Northen Lights, please have a look at our Northern Lights information.

Unfortunately, there isn’t just one simple answer to this question.

There isn’t just one single setting for your camera that ensures great photos.  But if you have manual options, you are probably best served with experimenting with various combinations of ISO, aperture, and exposure settings. As a rule of thumb, ISO setting between 800 and 3200, aperture between f/2.8 and f/5.6, and shutter speed at between 15 seconds and 30 seconds have proven effective.

A good thing to keep in mind, ISO setting between 800 and 3200, aperture between f/2.8 and f/5.6, and shutter speed between 15 seconds and 30 seconds have given great results.

Different combinations may give very different results. Higher ISO setting will allow you to capture faster exposures, but the downside to this might be for example grainier images.

If the shutter speed is above 15 seconds it will result in a slight star movement.

Wider angle lenses are usually more versatile in low light settings, but longer lenses give you different options for compositions. Make sure that you remove all lens filters, as they may distort images. You will probably get the best results with manual setting for infinite focal length

A refund is not available if the northern lights tour goes ahead and no northern lights are seen but we do offer you the chance to join a Northern Lights Minibus tour free of charge.

Please go to My Adventures to re-book your tour.

When Northern Lights tours are cancelled it’s usually due to unfavourable weather conditions.

In that case, your options will be to:

1. Reschedule for another day.

2. Find another tour to do and use the deposit for it.

3. Get fully refunded.

Please go to My Adventures to re-book your tour or contact us by phone +354-562-7000.

Like you might have heard, the northern lights are a pretty difficult thing to predict. You can check en.vedur.is to see the forecast and if the level is high and the skies are clear then it’s very likely that the tour is going. We do update our website’s tour departure sheet with the information at 17:00 pm the latest. If the tour is cancelled, you will receive an email from us.

If we think there is no chance at all of seeing the lights we will cancel the tour. We don’t want to bring you out and disappoint if there is no chance to see the lights.

Yes, the guide will take a photo of you with the northern lights behind you. These can be single or group photo’s and free of charge.

The Northern Lights season is said to be from late August until mid-April. However, if you want to increase your chances of seeing them, it is best to wait until the clear winter months of mid-September until March.

If luck and weather are on your side, then you will be able to see the Aurora Borealis above the inviting streets of Reykjavik. Whether you see the lights or not are dependant on two different factors. The first being the weather. If the sky is clear, no clouds, then you are halfway there to seeing the astonishing spectacle that is the Northern Lights (although light pollution can sometimes be a problem). Increased solar activity is the second half so, if these two merge together you may well be able to see the Northern Lights from Reykjavik.