FAQs
What is the best way to prepare for the tour?
All relevant information for the tour can be found in our snorkeling handbook.
Where is the meeting point for the snorkeling tours at Þingvellir?
If you plan to drive and meet us on location, the meeting point is at the Silfra car park, in Thingvellir National Park.
GPS: 64°15’23.508″N 21°6’58.676″W
Note that the National Park charges a small parking fee of 500 ISK.
We kindly ask you to be at the Silfra car park 15 Minutes prior to your tour starts.
What are the requirements for snorkeling in Silfra?
Participants must be more than 12 years old. Those under 18 must be accompanied by a parent or adult guardian booked on the same tour.
You need to know how to swim independently.
All participants must have read and followed the directions in the Silfra handbook.
Participants must check that they fit within the following height and weight limitations for the dry suits:
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Minimum Height: 150 cm (4'11")
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Minimum Weight: 45 kg (99 lbs)
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Maximum Height: 200 cm (6'7")
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Maximum Weight: 120 kg (265 lbs)
What should I do if I'm having trouble with payment while booking my tour?
If you're having trouble booking your tour, please note that we accept payments in Canadian Dollars (CAD), American Dollars (USD), British Pounds (GBP), Euros (EUR), and Icelandic Króna (ISK). Start by checking with your credit card provider to ensure they allow payments in your selected currency.
Sometimes, your credit card company may need to pre-authorize the transaction before you can complete your booking online.
If you're still facing issues while trying to book through our website, please reach out to our Customer Care Team. We’re here to help you!
What dry suit sizes are available?
Women's sizes range from 150 cm (4'11") to 200 cm (6'7"), with a max. weight of 75 kg (165 lbs) to 110 kg (243 lbs). Men's sizes range from 150 cm (4'11") to 200 cm (6'7"), with a max weight of 75 kg (165 lbs) to 120 kg (265 lbs). Please ensure you fit within these sizes, as it’s important for your safety and comfort. For full details, please refer to our handbook.
Can I bring my camera on my snorkeling tour?
Yes, you can bring a camera, but we recommend to have a waterproof one if you want to have it in the water with you.
Do you offer photos from the snorkeling tour?
Our guides normally have an underwater camera and usually, take photos during the tour without any fees. If you are interested in photos please let your guide know before you go into the water and after the tour, the guide will provide you the code to the folder which includes all the photos from that day.
Kindly note that photos cannot be guaranteed. Our customers’ safety and well-being are our first priority, and therefore the guide will focus on snorkelers as a priority when in the water and will be taking photos when everyone is comfortable.
Can I wear glasses during the snorkeling?
No. Unfortunately, glasses don’t create a seal between your face and the mask. We recommend wearing contact lenses instead.
I am pregnant, can I participate in the snorkeling tour?
You are not able to participate in the snorkelling tour if you are pregnant.
Do I need to be able to understand and communicate in English in order to participate in the tour?
Yes, the tour is directed in English and therefore you need to be able to understand English to participate.
Can we do snorkeling and diving at the same time?
Some snorkelling tours match with a dive tour, and then you will be in the same area at the same time. You will, however, be in separate groups with separate guides, and won’t be in the water exactly at the same time.
Do I need to know how to swim?
Yes, you must be able to swim independently without a lifejacket, and you must be comfortable in the water.
What is snorkelling in Iceland like?
When snorkelling in Iceland you will be wearing a dry suit, hood and gloves made of neoprene, along with fins, mask and snorkel. This equipment will make it not only possible but also very enjoyable, to stay in the water despite the low temperature. It is a fantastic experience.
Do I need previous experience to snorkel?
No, you don’t need any previous experience to snorkel, but it is important that you can swim independently and that you are comfortable in the water.
What clothing should I wear?
Please wear or bring some long underwear and some warm socks. Wool or fleece is the best material to wear. You will be wearing your long underwear and warm socks under the dry suit when snorkeling.
Will I stay dry in the water?
We provide dry suits so that your body stays dry, and you will also wear undergarments to keep you warm. We use high-quality neoprene dry suits from Waterproof International and O´Three. But it is good to know that there is always a small risk that water can enter the dry suit. This is not dangerous but can feel a little cold, so we recommend you bring a spare set of clothes and a towel, just in case. Kindly note that your hands and face will get wet, which is completely normal and not actually that cold.
What equipment do you provide?
We provide an undergarment and neoprene dry suit from Waterproof and 0’Three. We also provide a neoprene hood and neoprene wet gloves to protect your head and hands from the cold. You will also be given fins, mask and snorkel.
How many snorkelers will be on each tour?
Our client to guide ratio is one guide for every 6 snorkelers.
What is the temperature in Silfra Fissure?
The water temperature is 2-4 degrees C (35-37 degrees F) all year round. The water comes from the Langjökull glacier which keeps it nice and cool, and very refreshing!
What kind of dry suits do you provide?
We use high quality neoprene dry suits from Waterproof International and O´Three.
Where is the location of the snorkeling tour?
The tour takes places at Silfra Fissure which is located in Thingvellir National Park.
Are there toilet facilities in Silfra?
Yes, there are 2 toilet facilities at Silfra. However, we don’t recommend that you use them for changing, as it can result in long queues.
Is there any life in Silfra?
Sometimes fish venture into Silfra from Þingvallavatn lake, but they will quickly swim back, as they don’t like chilly glacier waters. However, there is plenty of colorful seaweed, including a bright green variety known as “troll hair”, which makes the fissure unlike anything on the surface.
How deep is Silfra fissure?
The cave systems in Silfra can be up to 60 m deep. However, your dive in Silfra will be from about 7 to 12 m, and the maximum diving depth that is permitted is 18 m.
Can The Guide Advise if I am Eligible For Rescheduling the Tour and/or a Refund?
No, our guides are not able to provide information on these matters, but our team will be happy to assist you. We kindly ask that you reach out to our customer care team regarding any questions or concerns.