The first step is to make sure your credit card provider allows you to make payments in Canadian Dollars (CAD) or American Dollars (USD) if you have selected.
In some cases, your credit card company would need to pre-authorize the transaction for you before you can process the transaction online.
If you are still having problems booking through Arctic Adventures website www.adventures.is then please contact our Customer Care Team
Self-drive tour is a package tour that includes accommodation, car rental and suggested itinerary. The tours are self-guided but we provide you with information to make sure you know where to go and what to see, as well as general practical information about Iceland.
Included with our tours are accommodation and car rental, as described for each tour, itinerary with suggested points of interest along the way, GPS points for each stop (accommodation, activities, points of interest), and a detailed self-drive handbook with lots of practical information.
We use a very varied mix of local accommodations.
Comfort rooms are private rooms with private bathroom in guesthouses, hotels, motels, lodges, etc. Approximately 3-star rating.
Budget rooms are private rooms with shared bathroom at guesthouses, hostels, hotels, etc. Approximately 2-star rating.
4WD vehicles are recommended during winter months (October – April) but it doesn’t need to be a jeep, it is safest to drive a vehicle that you are comfortable with so if you’re not used to driving large cars then a smaller, but 4WD, might be a better option. In summer any vehicle is good, depending on how many are traveling together, how much luggage you carry along and how much you’re willing to pay.
This depends on the itinerary, some are faster paced while others are more relaxed. Days can range from 200-400 km, though very few days exceed 350 km. Of course you are your own driver and guide while on a self drive tour so you are free to make detours as you wish.
It is always a good idea to make sure you have good travel insurance, as you never know what might happen while in a foreign country. Sure it costs a bit extra, but it can take a load off the mind and end up being totally worth it in case something should happen.
Take a look at what type of insurance is provided with your credit card, alternatively buy special travel insurance from an insurance provider.
As for the car rental, you can opt to buy extra insurance at the time of collecting the car. It may be wise to buy extra insurance such as windshield protection, as a cracked windshield from a stone being thrown off another car is among the most common incidents on Icelandic roads.
Other extra car insurances would be for example sand and ash protection, or additional insurance to lower the self-risk in case of an incident.
Our self drive adventures have been optimized for the best value experience, which includes doing some thrilling activities in the amazing Icelandic nature. As the packages are offered at the best possible price no partial refunds or modifications to the itinerary can be permitted. That includes opting out of an included activity and getting a refund for that activity. You can, of course, choose not to do the activity but as mentioned there would be no partial refunds of the package price.
You should contact the service provider in question: If there is a problem with the car, contact the car rental. If you have troubles finding the hotel (which shouldn’t happen as you will be provided with the address and GPS coordinates), you should call the hotel.
If you have questions about an activity, contact the activity provider. You will receive all the necessary contact information from us.
We cannot guarantee twin beds but a large majority of our hotels can accommodate twin bed arrangements and clients can contact the hotels directly after purchase to request a twin bed arrangement.