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Available positions at Arctic Adventures

Want to work with us?

Would you like to work with us?

We are always looking for talented people to join our great Arctic Adventures family.
The Arctic family has been growing and expanding throughout the years. Currently, Arctic Adventures contains seven sub-branches – Trek, Glacier Guides, Dive Silfra, Arctic Rafting, Viking Rafting, Snowmobile.is and Arctic Sea Tours.

The employees of the Arctic Adventures family have always been key to the company ‘s success. We have around 260 from all over the world.

Arctic Adventures places great emphasis on professional recruiting, searching for people with particular skills, educational qualifications, attitudes and values.

Our employees must be ready to take on challenging but exciting tasks. At Arctic Adventures we have an excellent group of employees who have a passion for their work, clear goals and respect for each other and our customers.

If you want to work in an environment that is passionate about nature and outdoor tourism as well as having total respect for nature, then please complete the application form below.

How to apply?

All applications go through our application system and therefore it is important that all required fields are properly completed. We recommend that a CV and other appropriate documents are sent with your application.

All applications for specially advertised positions will be answered when the position has been filled.

Applications are kept for 6 months, after that time they will be deleted. If you wish to delete your application before that time, please contact us.

Contact

All applications are treated confidentially. We look forward to receiving your application!


 

Available positions in Icelandic

Almenn umsókn

Við erum alltaf að leita að metnaðarsömu fólki til að bæta í fjölskyldu okkar hjá Arctic Adventures. Starfsfólk Arctic Adventures er lykilinn að velgengni félagsins. Við erum nú um 260 talsins frá öllum heimshornum.

Starfsmenn okkar verða að vera tilbúnir til að takast á við krefjandi en spennandi verkefni. Hjá Arctic Adventures höfum við framúrskarandi hóp starfsmanna sem hefur ástríðu fyrir störfum sínum, skýr markmið og bera virðingu fyrir viðskiptavinum okkar.

Ef þú vilt vinna í umhverfi sem hefur ástríðu fyrir náttúru og ferðamennsku skaltu endilega fylla út umsóknareyðublað hér að neðan.
Allar umsóknir eru meðhöndlaðar sem trúnaðarmál, þeim verður öllum svarað, en annars haldið í 6 mánuði, nema umsækjandi óski eftir öðru. Við hlökkum til að fá þína umsókn!

Bifvélavirki óskast

Bifvélavirki óskast til starfa hjá Arctic Adventures
Spennandi og fjölbreytt starf fyrir duglegan og metnaðarfullan einstakling. Um er að ræða fjölbreytt og skemmtilegt starf í góðum félagsskap við viðgerðir, vélaviðgerðir, bilanagreiningu og aðra þjónustu við bifreiðar fyrirtækisins.

Stutt lýsing á starfi

Vinna við viðgerðir á bifreiðum fyrirtækisins
- Greina bilanir
- Gera við bifreiðar
- Þjónusta bifreiðar
- Leggja sitt af mörkum til að tryggja snyrtilegt umhverfi á vinnustöð/verkstæði

Unnið er á vöktum: 2-2-3 (12 klst á virkum dögum, 8 klst um helgar).

Fyrir frekari upplýsingar, hafið samband við asgeire@adventures.is

Hæfniskröfur
  • Sveinspróf í bifvélavirkjun/vélvirkjun
  • Gilt bílpróf, meirapróf æskilegt
  • Stundvísi
  • Snyrtimennska
  • Góðir samskiptahæfileikar
  • Góð þjónustulund
  • Heiðarleg, áreiðanleg og vönduð vinnubrögð
  • Geta sýnt frumkvæði í starfi og unnið sjálfstætt
  • Grunnþekking á tölvur (PC/Windows umhverfi)
  • Góð íslensku- og enskukunnátta

Available positions in English

General application

We are always looking for talented people to join our great Arctic Adventures family. The employees of the Arctic Adventures family have always been key to the company ‘s success. Arctic Adventures places great emphasis on professional recruiting, searching for people who are ready to take on challenging but exciting tasks. At Arctic Adventures we have an excellent group of employees who have a passion for their work, clear goals and respect for each other and our customers.

If you want to work in an environment that is passionate about nature and outdoor tourism as well as having total respect for nature, then please complete the application form below.

Applications are kept for 6 months, after that time they will be deleted. If you wish to delete your application before that time, please contact us. All applications are treated confidentially.

We look forward to receiving your application!

Customer Service Agent

We are a small-group adventure tour company based in Iceland. We blend our passion for adventure with a commitment to educate and inspire our guests, whether exploring the highlights or the road less traveled. We’re growing fast beyond Iceland and looking for enthusiastic people to join us on the ride.

We are looking for a customer service agent to join our team in Vilnius. We're on the lookout for someone who is enthusiastic, organized and friendly individual who can listen and solve customer service issues and offer exceptional service to our customers from all over the world. We’re looking for someone who can work on flexible shifts and rely on instructions and pre-established guidelines to perform functions of the job and report accordingly to managers.


Responsibilities

  • Answer incoming customer calls and messages through other channels regarding booking issues, product problems, service questions and general client concerns in a prompt manner
  • Work with the management team to stay updated on product knowledge and be informed of any changes in the company’s policies and product line
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Maintain a positive, empathetic and professional attitude toward customers at all times
  • Learn about our organization’s products or services and keeping up to date with changes

Benefits of working for us
- Friendly work environment
- Equipped kitchen with foosball table, fresh fruit, tea and coffee
- Opportunity for personal and professional growth
- Company outings or in-office team events
- Competitive salary + Insurance plan


Requirements

  • Excellent verbal and written communication in English. Other language skills highly recommended
  • Ability to remain professional and courteous with customers at all times
  • Positive and service-oriented attitude
  • Experience in providing customer service support
  • Ability to work shifts
  • The ability to maintain calm under pressure
  • Work well in a team, be flexible and confident
  • Good problem-solving skills

Please send your application to work@adventures.is