The pick-up process
The pick-up process starts with our guides/drivers preparing the cars and printing the pick-up lists of the tours. The routes they take each time is dependent on how many pick-ups there are for each tour as well as where those pick-up points are located. It might take up to 30 min for our guides to reach your pick-up point, so please wait patiently for us to arrive. It is very important that you are ready at your pick-up point from the start of the pick-up time in order not to miss our guides when they arrive. Optimal is for you to wait outside at the pick-up point, so that our guides can easily find you upon the arrival. If the weather is cold or rainy, it is okay to wait inside the lobby of our hotel/hostel pick-up points, but please keep a look out for our guides and cars. We wish to do all we can to make the pick-up process as smooth as possible, and we hope you will do the same.
What to look out for while waiting for pick-up
The first thing you might spot while waiting for your pick-up is our pick-up vehicles. At Arctic Adventures we value small group experiences for all our tours, and therefore our pick-up vehicles will never be bigger than a minibus for up to 19 passengers. Most of our cars are white or silver/grey, with our logo placed on the side doors.
Other signs to look out for while waiting for your pick-up are our guides that handle the pick-up process. They will be wearing clothing marked with our logo, and in addition, they will also be bringing a small sign with the tour name and our logo if they are outside of the car.
Pick-up locations in Reykjavik
Arctic Adventures offer pick-up and drop-off service to/from various locations around Reykjavik. Most of the pick-up points are in front of hotel, hostels or guesthouses, take a look at our map to see if your accommodation is among our pick-up points. We also do pick-up from 10 bus stop pick-up points, you recognize them as blue signs with a pink ribbon on top.
Please note that Arctic Adventures offers pick-up service from major hotels and listed guesthouses in the downtown Reykjavík area. We can unfortunately not offer pick-up service from a private apartment, an Airbnb apartment nor Keflavik Airport for our tours. most of our pick-up points are located in Reykjavik with an exception of a few locations outside of Reykjavik.
Pick-up locations outside of Reykjavik
For many of the tours, the journeys start as soon as you leave Reykjavik. However, Arctic Adventures offers pick-up at a few points located along the route of some tours. Those locations are often available for an extra fee, you will get the information when booking one of these tours.
If your pick-up location is not on our pick-up list then we kindly ask you to find the closest pick-up point to your accommodation from either the map or the list below. For most of our tours, you have the possibility to choose pick-up point when you do the booking. If you want to change pick-up point or add pick-up at a later stage, please inform us which pick up point you will be meeting us at.