Golden Circle & Secret Lagoon

This is a great question. We would like to ask all participants to be ready from the start of the pick-up time as you could be our first pick-up.
Please be at your assigned pick-up location from the start time of your pick-up and wait for your guide to arrive.

Have your email and phone number listed with us so we can contact you if we run into any trouble finding you.

View our pick-up locations in Reykjavík.

No, absolutely not. Due to safety reasons, it is strictly prohibited. If we suspect that participants are intoxicated we will prohibit them from joining the tour.

Yes, we do. Langjökull Ice Cave is a magical experience, the tour has no minimum age and is a wonderful option for the whole family. Whale Watching with our partner company Special Tours, has been a favorite with families traveling with young children, these guys have a great success rate in seeing whales (upwards of 98% in the summer time). Another option would be the Landmannalaugar Safari on this tour you get to explore parts of the Icelandic highlands and bathe in natural hot springs (the hot spring part is particularly popular with the kids:)). Most of our jeep tours are also suitable for children over the age of 6 years old. If you would like a nice and relaxing experience we would also recommend the Golden Circle & Secret Lagoon tour.

We recommend that you have personal health insurance coverage when participating in any adventure activities in Iceland, we actually recommend that whenever and whereever you travel you take out a good travel insurance, as world travelers ourselves it has saved us money and aggravation many times.

Your safety is our number one priority! Keeping this in mind, Arctic Adventures reserves the right to adjust the itinerary and/or take different routes depending on conditions. Please read more information in our cancellation policy.

Yes, there is a specially trained and certified guide on each of our tours. The only exception to this is for our self-drive tours.

All of our tours are guided in English.

The Golden Circle is a name for the very popular sightseeing route that connects Reykjavík with Þingvellir National Park (Thingvellir), Geysir Hot Springs and Gullfoss Waterfall. We offer several Golden Circle trips that combine sightseeing with some of our adventure tours.

Yes, we offer the tour Golden Circle small group tour which is basically the Golden Circle with some extra stops. This tour is focusing on sightseeing and the history of Iceland. Our stops are Gullfoss waterfall, Þingvellir national park (home to one of the first parliaments of the world), Geysir hot spring area and the historic Skálholt cathedral. View Golden Circle Tours.

We offer numerous options to spice up your Golden Circle tour and to make the most of your day. Here is a list of all of some great tours.

All year around options:

Golden Circle, Super Truck and Snowmobiling
Golden Circle Small group tour
Golden Circle and Snorkeling
Golden Circle Food Tour
Golden Circle and Secret Lagoon
Golden Circle and Super Jeep tour

Winter season:

Golden Circle and Caving

Summer season:

Golden Circle and Rafting

Here is the plus-side to a cold country like Iceland. No dangerous insects survive here! Iceland has about three areas where some mosquitoes have now settled but nothing you will have to worry about on our tours. So to sum it up, no you will not need any repellant.

Tipping is not a requirement here in Iceland although it is permitted and does make most people very happy.

The standard in Iceland is 230V and 50Hz and we use F-type power sockets and plugs, so you might have to bring an adaptor if you are visiting from UK, USA, Canada or other countries using a different voltage, Hz or plugs.

There is a saying in Iceland, if you don’t like the weather just wait 5 minutes. This might sounds like a joke but is strangely true! Thanks to the beloved Gulf Stream, our country enjoys a cool, temperate maritime climate, this means refreshing summers and fairly mild winters. So basically Iceland maintains a surprisingly moderate temperature all year around.

Iceland is a very high tech country. We actually have one of the highest rates of Internet usage in the world. Many restaurants and cafés, especially in Reykjavik, have free wifi access, so if you have a laptop, a tablet or a smartphone you can get Internet access almost anywhere.

Emergency number 112

Police 444-1000

Medical assistance 1770

Dental Emergency 575-0505

General Information 1819

Weather forecast www.en.vedur.is

Road conditions www.road.is

There are a few different ways you can book our trips. First of all, you can book almost all our trips right here on our website. There is a booking window on each tour page and we do recommend that you book and pay for your trip there, preferably in good time as we keep our groups small and some tours tend to sell out.

If the trip you would like to book is not bookable online, you can call our office directly, the phone number is +354 562 7000. Another way is to send us an e-mail with an inquiry through our contact form. What we need to have is your name, how many people are in your party, where you are staying, a way of contacting you either an e-mail or a phone number and what tour you are trying to book.

1. You can pay through the internet, through our website. This is by far the easiest, safest and fastest way to reserve and pay for your adventure. If you choose this way then you will receive a voucher as a confirmation via e-mail which you will need to bring with you for your trip.
2. You can pay via phone, the phone number is +354 562 7000.Please Note: However you pay, you will always get a voucher: REMEMBER TO PRINT IT OUT AND BRING IT ALONG OR MAKE SURE THAT YOU CAN SHOW IT ON YOUR ELECTRONIC DEVICE!

A booking is confirmed when you receive a confirmation email. If you think you have made a booking and have not received an email confirmation, please send us an e-mail with an inquiry through our contact form, and we will figure this out together.

We process all payments in Icelandic króna (ISK). Prices in your currency might vary slightly depending on the conversion rate set by your card issuer.

Arctic Adventures is not responsible for currency changes between different currencies.

Most of our tours have no minimum but there is a minimum of 2 people for a few of our trips. If you are interested in a trip that has a minimum of 2 persons and are traveling solo we can take down your information and contact you if more people book the trip.

Yes, we arrange private departures on request. Most of the tours we offer can be arranged as a private tour. If you wish to have a private tour arranged you can contact us through email custom@adventures.is or phone +354 562-7000.

Please have a look at all of our private tours.

We do unfortunately not have a waiting list for our tours but feel free to check the availability sheet on our website as all updates will automatically be made to the sheet listed in each tour‘s description. We also offer a lot of different adventure tours around Iceland so chances are that we will have a similar version of the tour that you were originally looking for.

If we cancel a tour you have booked with us you will receive a 100% refund. The refund process is different depending on the way you booked the tour.

If you booked the tour on our website we will start the refund as soon as we know you will not be rescheduling and you will receive a separate email with the confirmation once the refund has been processed. It can then take a few days for the amount to show back up on your bank account once the refund has been processed and we therefore ask you to patient.

If you booked the tour through a booking agent you will need to contact them to receive the refund. We will confirm with them that the tour was cancelled and the refund process will start on their end. Arctic Adventures only receives a payment when the tour has finished so do to the cancellation your payment is still with you booking agent and therefore will the refund be processed by them.

If you pay with you card via email or phone you will need to contact us the same way again to be refunded.

We can not accommodate a person that has not reached the age limit on the tour. We put great value towards the safety of our customers and the minimum age policy falls under this. The minimum age requirement is decided by our operational managers and is dependent on each activity and it‘s difficulty ratings and can, therefore, vary between tours. We ask you to try to understand that this is based on safety procedures and we can therefore unfortunately not make any exceptions to this rule.

Arctic Adventures is a part of VAKINN which is the official quality and environmental system within Icelandic tourism. VAKINN provides validation of insurance, safety and regulatory requirements which supports increased quality and safety within the tourism industry.

Our website shows the correct number of available seats left so we can unfortunately not accommodate you and your group if the number of your group extends the number of available seats left. It is unfortunately not possible to squeeze additional participants onto the departure as we have really strict policy measures as to how many participants are assigned to each guide on our tour departures. This is of course done with our customers safety in mind, so we do hope that you understand.