Adventure Hotels Terms and Conditions

These terms and conditions apply to Adventure Hotel Hof, Adventure Hotel Geirland, Adventure Hotel Hellissandur, and Skaftafell Lodges.

These Terms and Conditions govern the accommodation contract between the guest and Adventure Hotels, including Adventure Hotel Geirland, Adventure Hotel Hof, Adventure Hotel Hellissandur, and affiliated properties. By making a reservation, checking in, or staying at the hotel, the guest confirms acceptance of these Terms and Conditions for themselves and for all members of their party. These Terms are governed by Icelandic law and subject to Icelandic jurisdiction.

All reservations must be guaranteed by a valid credit card or prepaid according to the booking conditions selected. Guests wishing to pay by credit card must present the card at check-in, where a pre-authorisation for the total cost of accommodation plus a security deposit will be processed. Guests who wish to pay in cash must settle the total accommodation amount, plus a security deposit, at check-in. A valid photo ID is required at check-in, and a copy may be retained on file. Adventure Hotels reserves the right to request a credit card from all guests at check-in, including prepaid bookings, as security for incidentals, food and beverage consumption, damages, or additional cleaning. If a credit card cannot be provided, a refundable cash deposit of 40.000 ISK, or equivalent in EUR or USD, will be required.

Accepted methods of payment include major credit cards and cash. In the event of supplementary charges, guests will be notified in advance and may choose an alternative payment method.

Cancellation or amendment requests must reach the hotel in writing at least 48 hours before check-in time, 16:00 (4:00 PM), on the arrival date.

For cancellations received within 48 hours, one night will be charged per room booked. For bookings of two or more nights, the first night will be fully charged, and 50% of the remaining stay will also be charged. No-shows, late arrivals, and early departures of confirmed bookings will be charged in full.

For Skaftafell Lodges, all previously stated conditions apply. Any cancellation or amendment request must be received in writing at least 5 days before check-in time, 16:00 (4:00 PM), on the arrival date.

The property may invoke force majeure if official road closures issued by local authorities prevent access to the property for more than 24 hours.

Weather conditions alone, including snowstorms or poor driving conditions, do not qualify as force majeure unless official road closures block access to the property.

The property is not responsible for travel disruptions beyond its control, including flight delays or cancellations, transportation interruptions outside Iceland, airspace closures, or travel restrictions.

Reservations remain subject to the standard cancellation policy. Guests are strongly encouraged to purchase travel insurance before their trip.

Breakfast and restaurant opening hours may vary by property, season, and operational requirements. Seasonal changes may be introduced to pre-defined opening times. Final confirmation of breakfast or restaurant availability and opening hours can be obtained by contacting the Front Desk prior to arrival. Opening hours may also change for operational reasons without prior notice. At Adventure Hotel Hof and Adventure Hotel Geirland, breakfast is generally served from 07:30 to 09:30 and dinner service from 18:00 to 21:00, subject to availability and reservation requirements. At Adventure Hotel Hellissandur, breakfast is generally served from 07:30 to 09:30, with takeaway breakfast or lunch packs available upon request and subject to additional charges. Dinner service is not currently offered onsite.

Skaftafell Lodges: Breakfast and dinner are available at Adventure Hotel Hof, about 15 minutes away by car. Advance reservation is recommended.

Parking is available free of charge on hotel premises. Parking is provided at the guest’s own risk and the hotel accepts no liability for loss or damage to vehicles or their contents.

Personal items, including money, jewelry, and valuables, are brought onto hotel premises at the guest’s sole risk. The hotel and management accept no liability for loss or damage to such items. Guests acknowledge responsibility for payment of accommodation and any charges applied to their account. Any damages to hotel property caused during the stay may be charged to the guest.

In accordance with Icelandic law, smoking, including electronic cigarettes, is prohibited inside all hotel buildings. Smoking is only permitted in designated outdoor areas. Smoking inside the hotel or outside designated smoking areas may result in a fine or cleaning fee of up to 40.000 ISK. The hotel reserves the right to charge an additional cleaning fee even in the absence of physical evidence of cigarettes, based on the presence of smoke odor as assessed at the discretion of the housekeeping team.

Cooking is not permitted in guest rooms and may result in a fine of 40.000 ISK. Loss of keys will result in a replacement fee of 10.000 ISK per key.

Guests consent to the use of personal information for administrative and marketing purposes. Adventure Hotels will not disclose personal data to third parties except affiliated companies or where legally required.

Adventure Hotel Hof, phone +354 478 2260, email hof@adventures.com.
Adventure Hotel Geirland, phone +354 487 4677, email geirland@adventures.com.
Adventure Hotel Hellissandur, phone +354 770 3666, email hellissandur@adventures.com.
Skaftafell Lodges, phone +354 478 2260, email lodges@adventures.com.