This page is updated regularly based on the latest government news (02.12.2020).

Latest major update: Starting December 1, COVID-19 testing at the Icelandic border upon arrival is free. As of December 10, those who can show a document proving they have already had a COVID-19 infection are exempt from all testing and quarantine requirements.

Arctic Adventures values the safety of our adventurers and provides up-to-date information regarding COVID-19 in Iceland. Here you will find essential information about traveling to Iceland, information on hospitals and insurance, company health measures, and answers to all other frequently asked questions.

DON’T CANCEL — TRAVEL SAFELY OR POSTPONE

Before you cancel your trip in these difficult times, take a second to consider your alternatives.

If you come from areas with no or limited travel restrictions to Iceland, we will do everything in our power to make your adventure as safe as possible. On top of following all government regulations and taking safety precautions, in some cases we will also pay for your COVID-19 test upon arrival.

Some of you, however, find it uncomfortable to travel or cannot do so because of travel restrictions. Please consider not cancelling your trip altogether and postpone instead. You will have a dream vacation to look forward to and will contribute to helping Iceland’s tourism industry stay afloat.

If you decide to postpone, we offer a free option to reschedule your adventure for any date you find suitable by logging into My Adventures. If you encounter issues, reach out to our Customer Care team.

Stay safe, hopefully, we’ll see you soon!

TRAVELING TO ICELAND NOW: THE ESSENTIALS

Here’s what you need to know about traveling to Iceland at the moment: 

  • Before your trip, you're required to fill out a pre-registration form, which you can find at www.covid.is/english. The form asks you to provide your contact details and travel information to make testing at the airport faster and easier.
  • Upon entering Iceland, you can choose from two options: undergo a double testing procedure and a short quarantine period or go into a 14-day quarantine. A fee for a single test is ISK 11,000 (€70; $80) if paid on site or ISK 9000 (€58; $65) if paid in advance. However, starting December 1, testing at the border is free of charge. Children born in 2005 or later are not required to get tested or quarantine.
  • The second test must be taken 5-6 days after the first one. You can take the test free of charge in numerous locations all over Iceland, but keep in mind that you might need to make an appointment. Find more detailed information here.
  • All people must stay in home-based quarantine up until they find out the results of their second test.
  • The Directorate of Health outlined what regulations must be followed by those in quarantine or self-isolation. Please familiarise yourself with required conditions for home-based quarantine by reading the official quarantine instructions for visitors to Iceland.
  • If the results of the second test are negative, you don’t need to undergo any more procedures. In the unfortunate event that you get tested positive, you must self-isolate and call 1700 (+354 544 41130) to receive further instructions.
  • For the duration of your stay, you will be encouraged to install Iceland’s official contact tracing app Rakning C-19. It is very useful to determine cases of potential exposure to the virus.

Please note: As of August 19, there aren’t any countries exempt from screening and testing upon arrival in Iceland. All countries are considered high-risk areas and have to undergo the same procedure. 

These rules are in effect through September 14. By that time, they will be reassessed by the Icelandic government and we will update this page should any changes occur.

Use our resources and FAQ to stay informed, take precautions, and have a safe adventure!

USEFUL RESOURCES

If you’re looking for more in-depth information, updates regarding a specific topic or medical assistance, here is what you can turn to:

Medical institutions:

  • 1700 (Icelandic phone number) or +354 544 4113 (international) - medical consultation services, point of contact for those who suspect they were recently exposed to the virus.
  • Most clinics provide walk-in services from 8:00 to 17:00. If you’re experiencing coronavirus symptoms, please refrain from using this option immediately and first call the number provided above for instructions.
  • In case of medical emergency, call 112.

Our articles:

Official government sites:

  • Covid.is - most up to date information about everything related to COVID-19 in Iceland. Under supervision of The Directorate of Health and The Department of Civil Protection and Emergency Management. Available in English, German, French, and many other languages.
  • The Icelandic Directorate of Immigration - updates on country restrictions and international travel regulations.
  • The Icelandic Directorate of Health - local safety and hygiene regulations, broad scope of information relevant to travelers with a specific purpose (journalists, filming crew, etc.).
  • The Department of Civil Protection and Emergency Management - information about states of emergency in Iceland, some of which include the Covid-19 pandemic.

FAQ: GENERAL

All travelers arriving in Iceland have to take two mandatory Coronavirus tests or quarantine themselves for two weeks.

The first test is taken at the airport and the second one is free and the travelers have to take it 4-6 days after arrival. People must spend the period in between two test in house-based quarantine.

Stores, museums, hotels, and other facilities provide hand sanitizer and do additional cleaning on frequently touched surfaces such as door handles, tables, and reception desks.

People are asked to wash hands and/or use hand sanitizer regularly and respect the physical distancing rule (try to maintain a 2-meter distance from each other). If that is not possible at any given moment, people are requested to wear masks.

Iceland is not considered to be a high-risk area. Icelandic health officials have continued to take all necessary precautions to protect citizens and travelers and the chances of catching the virus inside the country remain low.

Patients diagnosed with COVID-19 in Iceland have been quarantined and are being monitored closely, as well as those they were in contact with. Those who have not been diagnosed but have traveled to high-risk countries have been asked to self-quarantine for the required 14 days. Travelers are asked to practice good hygiene to keep them and others safe.

As of July 31, 2020, face masks in Iceland are mandatory in any situation where a 2-meter distance cannot be maintained. In all other cases the masks are optional.

Absolutely! With extra safety and health measures, Arctic Adventures guided tours continue to bring people closer to nature. We take you deep into glaciers, lava fields, and national parks.

As for public places, most are open and invite visitors during their regular working hours. If the place you’re trying to visit is family-owned, very small or could have been negatively affected by the lack of tourists during the past months, it is wise to give them a call before going and double-check their working hours.

As of December 1, testing at the border is free of charge.

FAQ: TRAVELING

The main active flight operator right now is Iceland air. However, if you can’t find flights from your location, check out Wizz Air, Air Baltic, EasyJet, Czech Airlines, Lufthansa, SAS, and Transavia. For more information, please visit Isavia's informational web page.

As of right now, Isavia, Iceland’s airport operator, reports 28 airports (from 18 countries/territories) with direct flights to and from Reykjavik. See the full list on Isavia’s website.

At the moment, Iceland accepts visitors from the EU and the Schengen Area plus visitors from these 18 countries:

  • Algeria
  • Australia
  • Canada
  • Georgia
  • Japan
  • Montenegro
  • Morocco
  • New Zealand
  • Rwanda
  • Serbia
  • South Korea
  • Thailand
  • Tunisia
  • Uruguay
  • Andorra
  • Monaco
  • San Marino
  • Vatican

It all depends on the airline you decide to fly with. Iceland air, for example, allows you to book another flight, receive credit, or get a refund. Always check your options in case of cancellation before you book your flight to avoid confusion.

Unfortunately, no travelers are exempt from screening requirements upon entering Iceland.

FAQ: HOSPITALS AND INSURANCE

In case of suspected infection, the healthcare officials recommend you self-isolate and call +354 544 4113. You will receive consultation and possible future steps. For your own safety and that of others, do not visit any healthcare centers without being directed to first.

If you start experiencing COVID-19 symptoms, isolate yourself and contact the consultation centre (+354 544 4113) for assistance. They will provide you with further information and explain what your following steps should be.

Walk-in services are available at 19 clinics, which you can find at heilsuvera.is. However, please call the number provided above first to ensure you are following all safety procedures.

In case of any medical emergency, call 112.

While the likelihood of COVID-19 infection in Iceland is very low, healthcare facilities around the country have been constantly updating their response plans. Surgeon General Alma Möller said during a press conference that The National Hospital is well-equipped to handle coronavirus patients, and added they have 26 respirators in top condition.

In the case that you do get sick on vacation, take comfort that Iceland has some of the best healthcare in the world. For insured travelers, in-patient hospitalization is free for as long as necessary. Keep in mind that ambulance services cost a fee.

Some general information about healthcare in Iceland: 

  • Iceland has a universal healthcare system.
  • Iceland has more doctors per capita than any other country on earth.
  • Iceland ranks in the top 10 best European healthcare systems.  
  • Iceland emergency services number: Dial 112

In the unlikely event that you contract the coronavirus in Iceland and develop respiratory issues or other complications related to the virus, you will be hospitalized in one of the university hospitals in Iceland. One is located on Fossvogur 108 and the other one is right downtown on Hringbraut 101.

Main hospital in Iceland: 

Landspitali University Hospital

Hringbraut 101, 101 Reykjavík, Iceland

Capacity: 700 beds

Website: https://www.landspitali.is/

There are also smaller hospitals around the country which are well prepared to deal with coronavirus incidents. Otherwise, all foreign patients who show mild symptoms with confirmed or strongly suspected cases will be quarantined in a medical hotel in Reykjavik. All local citizens are subjected to home quarantine if hospitalization is not needed.

For as long as needed. Patients with mild symptoms will be put up in a medical hotel and locals subjected to home quarantine. Based on the information of recovered cases so far, people have spent around three weeks in the hospital.

EEA citizens who are insured are entitled to all medical services while in Iceland. The type of care needed and the expected length of stay will be taken into consideration. Services provided are charged at a fixed fee. Depending on your insurance, it’s possible to get the charge fully reimbursed.

However, make sure you’re not traveling against your government’s guidelines. We also advise to carefully read the terms and conditions as some insurers state a lot of coronavirus-related exclusions. Look out for anything that might invalidate your travel insurance. If you have a European Health Insurance Card (EHIC), you must bring it to Iceland with you. If you don’t, you’ll have to pay in full for any of the healthcare services used.

It is recommended that non-EEA citizens purchase travel insurance. People in this category can get medical care while in Iceland, but must pay full price for all services and can seek reimbursement from their health insurance providers.

Travelers who need to visit a doctor in Iceland should make sure they bring an insurance card or papers and a valid passport. The following prices are for services offered by local Health Care Clinics and the national hospital. Note that prices will be much higher at private healthcare clinics.

FAQ: ARCTIC ADVENTURES TOURS

Arctic Adventures takes the safety of our adventurers very seriously, so everything we do is in line with current regulations or suggestions provided by the Icelandic Directorate of Health. Every vehicle is equipped with hand sanitizer, both vehicles and operational bases have printed out instructions on how to avoid infection, and our guides and staff have all the knowledge necessary to operate tours safely.

Yes. To ensure maximum safety, our tour buses are cleaned and disinfected after each tour.

Huts and campsites used in our multi-day trekking tours undergo rigorous cleaning and social distancing procedures due to the COVID-19 pandemic.

Huts:

Hand sanitizer and sanitizing sprays will be accessible inside all huts, with instructions on how to use them. Only one person from each group is allowed to cook in the kitchen at a time. Common contact surfaces should be sanitized before and after food preparations. After cooking, all equipment (dishes and utensils) should be thoroughly cleaned with hot water and soap. 

There is a limitation on how many people can use the toilet facilities at the same time, and people are encouraged to sanitize contact surface areas, like door handles and tables, afterward.

Campsites:

Each campsite will be divided into sections, and each section will accommodate 200 people max according to recommendations from the Directorate of Health. Groups are encouraged to keep a distance of 2 meters from each other. 

There is a limitation on how many people can use the toilet facilities at a time, and people are encouraged to sanitize contact surface areas afterward.

In any situation where the 2-meter social distancing rule cannot be respected, people have to wear masks.

In the case of a suspected COVID-19 infection, Arctic Adventures has a written set of emergency procedures to follow. These procedures are based on guidelines created by the Icelandic Directorate of Health. Each case might be different but if there is a probability of infection, health officials are to be contacted and proper measures will be taken.

We believe that all adventurers traveling with us are sensible and can make informed decisions. We make recommendations, but in general travelers are not obligated to take any medical precautions. To reduce the risk to a minimum, we advise all of our tour participants to frequently wash their hands, avoid touching their faces, and cover their mouths when sneezing and coughing.

Arctic Adventures can not be held responsible for any loss, damage, accident, injury, sickness, traveler’s schedule change or other factors due to weather, strike, natural disasters or any other cause beyond Arctic Adventures‘s control. Arctic Adventures acts in good faith and cannot be held responsible for defaults or delays of organizations that are not a part of the Arctic family such as individual agencies, hotels, other tour operators, airlines, guides, restaurants or any other person’s or company’s act.

However, we understand that the times are difficult for everyone, so we do offer a possibility to reschedule your tour for any future date.

Find more information on our refund and cancellation policy.

Yes, you certainly can. Iceland self-drive tours are available all year round and promise adventures beyond anything you’ve imagined. We’ll take care of your rental car, accommodation, and itinerary.

Put the distance between you and the rest of the world by exploring Iceland at your own pace. See our selection of hand-picked self-drive tours and start planning your first post-pandemic trip!

FAQ: PRECAUTIONS

Unless they are out of stock, all pharmacies in Iceland sell face masks. The approximate cost is ISK 250 (€1.56; $1.84) for 5 disposable face masks.

Most places in Iceland are equipped with hand sanitizers, but it is always a good idea to carry a small bottle with you. 

Ranking C-19 is Iceland’s official contact tracing app. The app tracks user’s movements and helps identify those who might have been exposed to the virus. The app was developed using the strictest privacy requirements. Your location data is stored only on your phone and you can choose to grant permission to the Icelandic authorities to access it.

A few additional suggestions to explore Iceland safely:

  • Book small group tours or self-drive tours. These allow you to easily maintain social distancing rules.
  • Switch to the contactless payment that allows you to avoid touching cash and keypads. Luckily, Icelanders rely only on their bank cards even in the most remote places.
  • Make sure your insurance is valid and you fully understand your insurance policy. EEA citizens who are insured are entitled to receive healthcare services while in Iceland.