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3 Day Family Travel Package

South Shore Adventure, Whale Watching and Golden Circle & Secret Lagoon

Enjoy South Iceland with your family, the Golden Circle sights, whale watching, the Secret Lagoon and the South Coast sights and waterfalls.

Geysir Sightseeing Tours waterfall Whale-Watching
Iceland-map-destinations
BEST PRICE GUARANTEE
INSTANT BOOKING CONFIRMATION
TRUSTED TOUR OPERATOR

This tour package will give the whole family a fabulous opportunity to see and experience the very best of South Iceland. This package is an amazing short break if you have only a little time to spend in Iceland, or it can form a sensational part of a longer holiday in Iceland. Join us on this family friendly excursion.

  • Availability

    All year

  • Duration

    3 days

  • Duration Overwrite

  • Level

    Easy

  • Pickup

    Yes

  • Meet on location

    No

  • Min. Age

    6 years

  • Departs from

    Reykjavik

  • Departs from Overwrite

  • Price from

    32.572 ISK

Tour highlights
South Coast
Seljalandsfoss Waterfall
Skógarfoss Waterfall
Reynisfjara Black Sand Beach
Vík - Coastal Village
Golden Circle
Thingvellir National Park
Geysir Hot Springs
Gullfoss Waterfall
Secret Lagoon
Whale Watching
Included
Small Group Experience
Visits to all Highlights
Golden Circle & Secret Lagoon Tour
South Coast Tour
Whale Watching Boat Tour
English Language Guidance

This tour package will give the whole family a fabulous opportunity to see and experience the very best of South Iceland. This package is an amazing short break if you have only a little time to spend in Iceland, or it can be a sensational part of a longer holiday.

The Golden Circle and the Secret Lagoon

The three very different attractions on the Golden Circle are the most-visited places in Iceland, we promise you will be blown away! People of all ages are always amazed when they witness a geysir erupting for the very first time. The geothermally active valley around Great Geysir, has many hot springs but Great Geysir is dormant now. We will see Strokkur, a neighboring hot spring which erupts every 5 to 10 minutes, sometimes these boiling spouts blast to heights of 30 m or more. At Þingvellir, a UNESCO World Heritage Site, you will see the biggest natural lake in Iceland and the stunning scenery around the rift valley. It is here that the tectonic plates have been steadily moving apart, you can even walk a pathway between the two continents. Alþingi, the Icelandic Parliament, is the oldest established still governing parliament in the world. It was established within the dramatic landscapes of Þingvellir in the year 930. Gullfoss waterfall is the most popular waterfall in Iceland, the powerful glacial torrent descends 32 m in two drops. The power of Gullfoss has to be seen to be believed!  

The Secret Lagoon is the oldest swimming pool in Iceland, hidden away within the natural beauty and idyllic scenery around the village of Flúðír. The pool is filled with natural geothermal water at 38 C to 40 C, this is an area with very high geothermal activity, you can even see hot springs and a small geysir as you relax in the spacious pool.

The South Coast

Day 2: We will take you to the most sensational landmarks on the South Coast. You will see Seljalandsfoss and Skógafoss waterfalls and also great views of Sólheimajökull, an outlet glacier of the 4th largest glacier in Iceland, Mýrdalsjökull. Reynisfjara black sand beach is the most famous beach in Iceland – the features include a basalt column cave, and the brooding and troll-like basalt sea stacks, known as Reynisdrangar. We also stop to explore Vík, a scenic village.

Whale Watching

On day three we take you out on Faxaflói, the bay on where Reykjavík is situated, to search for whales. Humpback and minke whales are usually spotted together with porpoises, dolphins and other sea life. We recommend you wear warm layers, and we provide an insulated suit to wear over them, keeping you cozy. The whales watching boats have expansive windows and comfortable seating, so those who prefer to can watch from inside, hot soup and drinks can be purchased from the onboard café.

For fuller details please view the itinerary. The order that the tours appear in will vary between departure dates.          

What to bring: Warm layers, waterproof top layer, headwear, gloves, scarves and hiking shoes. Don´t forget your bathing suit and towel for the Secret Lagoon!

What if I don’t own all of these clothing items?
Don’t worry, you can always rent sturdy hiking shoes, waterproof jacket and pants in the booking process.

Please note

Accommodation and meals are not included. All tours commence from Reykjavík, so you will need to arrange accommodation in the city. Pick up and drop off is available from various points in the city for all minibus tours. You meet us at Reykjavík´s Old Harbor for your whale watching boat tour.

Day 1: The Golden Circle and Secret Lagoon

The Golden Circle is a 300 km route through beautiful Icelandic scenery, there is always something beautiful and interesting to see on your way to the three great attractions. Your guide will tell you some fun local facts and interesting stories as you travel from place to place. In good visibility, you will even get a view of the Hekla volcano!

Our first stop is at the Geysir geothermal area at Haukadalur, the valley which is home to Great Geysir and Strokkur, the latter is, nowadays, the most active geyser hot spring in Iceland. Watching Strokkur propelling powerful jets of scalding water up to 30 m high is an amazing experience – children of all ages love to try to second guess the moment! Don´t worry, you never have to wait more than ten minutes to witness Strokkur´s eruptive fury! Just a short drive from Geysir will bring us to Gullfoss, undisputedly the most famous waterfall in Iceland. The powerful Hvítá river drops 32 m in two steps, the power and grandeur as the glacial flow crashes over vast lava rocks is breathtaking. The golden-hued mist which gathers around the falls adds to the mystical grandeur of Gullfoss – the name means ‘Golden Fall’, in Iceland aspects of the landscape often inspire the names of places. Þingvellir National Park is your other Golden Circle stop, you will have great views over the largest natural lake in Iceland and the traditional Þingvellir Church. Þingvellir is a UNESCO world heritage site for two reasons, its extraordinary geology and its exceptional cultural and historical significance to the Icelandic people. The Viking settlers of Iceland established Alþingi, the oldest continuously existing parliament in the world here in 930 CE / AD. The craggy cliff of the Almannagjá gorge adds greatly to the dramatic scenery at Þingvellir, the Eurasian and North American tectonic plates have separated, they continue to edge apart at a rate of around 2 cm each year. Although the lava which spewed from ancient volcanic eruptions is softened with green moss and shrubbery, you can never forget these vistas were fashioned by great volcanoes.   

After your Golden Circle sightseeing, we will take you to the Secret lagoon, the official name is Gamla Lónið which means the Old Lagoon. This is the oldest swimming pool in Iceland but it was known by very few people outside of its immediate neighborhood.  You have the opportunity to bath in these idyllic surroundings, with Icelandic nature and geothermal landscapes all around you. The geothermal water is a perfect temperature, 38 C to 40 C, after you have luxuriated in the glorious water we will take you back over the Hellishieði pass. You can expect to arrive back in Reykjavík around 18:00, we drop you off where we picked you up.

On this tour we stop at a local café so you can buy lunch, you are also very welcome to bring a packed lunch with you if you prefer.

Pick up is at 8:00 from mid-May to mid-September, and from mid-September to mid-May at 09:00, from your hotel or nearby selected meeting point in Reykjavik. Picking everyone up can take up to 30 minutes so your patience is greatly appreciated.

Available pick-up points: Arctic Adventures’s pick-up list.

Day 2: The South Coast

On this tour we will take you to stunning highlight after stunning highlight giving you a great snapshot of the diverse and magnificent Icelandic nature. Everything from great views of magnificent glaciers and famous volcano mountains and getting really close to sensational waterfalls, to walking on a black beach and exploring a basalt column cave.

We pick you up and head out of Reykjavík towards the east, through the southern lowland areas sandwiched between the mountains and the ocean. We stop at Seljalandsfoss waterfall, giving you the chance to get really close to the grand cascade which drops around 60 m. We recommend you take the pathway behind the falls, there is some spray, so wearing your rainwear is best! We have not one, but two great waterfalls for you today, Skógafoss waterfall is every bit as special as Seljalandsfoss, but you cannot walk behind it. Instead, a pathway with many steps heads up the steep hillside on the right-hand side of the scintillating falls. This trail continues between great mountain glaciers, the scenery around Skógafoss is sensational. On this tour we want you to see a glacier at close quarters, so we will take you to the Sólheimajökull glacier, a glacier tongue of Mýrdalsjökull. A short walk will take you from the parking lot to the edge of the glacier, giving you great views and photo opportunities.

We will go as far as Vík the southernmost settlement in Iceland, stopping at the beautiful church and taking a look around this attractive village. Another highlight today is the incredible black sand beach at Reynisfjara, the fierce Atlantic ocean hits the shore quite forcefully, so stand back a little way from the water´s edge! There is plenty to enjoy, the amazing basalt columnar formations of the cave are large, unusual and spectacular. Out in the ocean you will see the Reynisdrangar basalt stacks standing majestically above the waves, their shapes very much resemble the trolls of Icelandic folklore.

This tour is packed with unique sights and attractions, we make sure you get enough time to look around them and take photos.

Pick up is at 08:00 most of the year, between 1st November and 31st January it begins at 07:00 to make the most of the daylight. We pick you up from your hotel or a nearby meeting point in Reykjavik. Picking everyone up can take up to 30 minutes so your patience is appreciated.

Available pick-up points: Arctic Adventures’s pick-up list.

Day 3: Whale Watching

Minke whales, humpback whales, dolphins and porpoises are seen most frequently on these tours across Faxaflói bay. The weather and the ocean conditions will always determine what we see, so these tours are always exciting. Our qualified and enthusiastic whale watching guides will make sure you get great information about the whales and other ocean wildlife. Of course, they will do their absolute utmost, using all their skill and experience to maximize your chances of seeing magnificent whales. Coasting through the bay, usually within 15 km of Reykjavík, each whale watching trip offers a totally unique experience, so this tour is always well worth booking, no two whale watching trips are the same!  We will give you the best possible opportunity to see whales, and we always take impending weather forecasts and sea conditions into account when organizing our trips.

For your comfort we offer special suits for you to wear on board to keep you warm. We also advise that you wear your warmest clothes – hats, scarves, gloves etc – as it can get very cold (even on really warm summer days) when the boat is out on the ocean. Those who prefer to be more sheltered can enjoy watching the whales from inside, our boats are built with very large windows and comfortable seating, giving you the option to stay inside to watch the whales – you will still have a grandstand view. Hot drinks and soup are available to purchase from the onboard café. This is a very comfortable way to enjoy the animals of the North Atlantic! Each trip takes between 2.5 and 3.5 hours. This family-friendly boat tour is great for everyone!

This tour has various departure times depending on the day and the season of the year. Pick-up is not included with our whale watching tours but it is possible to get picked up at your accommodation for an extra charge.

The order of the day trips listed in this itinerary may vary depending on availability on each tour.

How is it best to be ready for a pick-up for a tour with Arctic Adventures?

This is a great question. We ask all participants to be ready from the start of the pickup time indicated. This is because you may well be the first pick up of the day. Please be at your assigned location at the start time that you chose when booking the tour.

Here you should wait for your guide.

Have your email and phone number listed with us so we can contact you if we run into any trouble finding you.

View our pick-up locations in Reykjavík.

Can I drink alcohol before or during Arctic Adventures tours?

Before and during activities on the multi-day tours consumption of alcohol is prohibited. If we suspect that a participant is intoxicated, we will prohibit them from joining the activity.

After the activities of the day are finished, you are welcome to have a drink and relax.

Do you offer any family friendly tours, for younger children?

Yes, we do. Langjökull Ice Cave is a magical experience, the tour has no minimum age and is a wonderful option for the whole family. Whale Watching with our partner company Special Tours, has been a favourite with families traveling with young children, these guys have a great success rate in seeing whales (upwards of 98% in the summer time).

Another option would be the Landmannalaugar Safari on this tour you get to explore parts of the Icelandic highlands and bathe in natural hot springs. Most of our jeep tours are also suitable for children over the age of 6 years old. If you would like a nice and relaxing experience we would also recommend the Golden Circle & Secret Lagoon tour.

Can the itinerary for the tour change?

Your safety is our number one priority! Keeping this in mind, Arctic Adventures reserves the right to adjust the itinerary and/or take different routes depending on conditions. Please read more information in our cancellation policy.

Is there a guide on each Arctic Adventures tour?

Yes, there is a specially trained and certified guide on each of our tours. The only exception to this is for our self-drive tours.

All of our tours are guided in English.

How do I get to Reykjavik from Keflavík International Airport?

The drive from KEF airport to Reykjavik takes around 45 minutes. If your flight is delayed, please call our customer service team to go over what options you may have.

These are the two most common ways to get from the airport to Reykjavik city:

Airport Shuttle

The cheapest and most convenient way of getting to and from Keflavik International Airport. The shuttle drops you off at the BSI Bus Terminal downtown or takes you all the way to your hotel or the closest drop off location. If you’re arriving on the same day as your tour departures we highly recommend to pick BSI Bus terminal as your pick up location.

Book your airport transfer in Iceland.

Taxi

The quickest way to get to Reykjavik city is by a taxi. The taxis can drop you off at any of our pick-up locations. Taking a taxi is always more expensive than the airport shuttle.  

For further information about getting to and from Keflavík International Airport.

How is the weather/climate in Iceland?

There is a saying in Iceland, if you don’t like the weather just wait 5 minutes. This might sound like a joke but it is strangely true! Thanks to the beloved Gulf Stream, our country enjoys a cool, temperate maritime climate, this means refreshing summers and fairly mild winters. So basically, Iceland maintains a surprisingly moderate temperature all year around. For further information about the weather in Iceland and how to dress for it.

If your tour includes a glacier activity it’s very important to dress appropriately. Dress in 3 or 4 upper layers such as a light t-shirt (preferably wool) next to the skin, then a fleece or heavy wool garment, topped off with a waterproof windbreaker. Jeans are not recommended for our trips as they become very heavy, cold and uncomfortable to wear when they get wet. Lightweight hiking pants, track pants or long cotton pants are best and then wind/waterproof pants over. We also recommend using sunglasses and sunscreen even if it is cloudy due to the high UV and sunlight reflection from the glacier.

You will need sturdy hiking boots that fit crampons for the glacier hiking tours.

What is tipping like in Iceland?

Tipping is not a requirement in Iceland although it is permitted and is well received in most cases.

What is internet access like in Iceland?

Iceland is a very high-tech country and we actually have one of the highest rates of Internet usage in the world. Many restaurants and cafés, especially in Reykjavik, have free Wi-Fi access, so if you have a laptop, a tablet or a smartphone you can get Internet access almost anywhere. All of our vehicles also have free Wi-Fi.

What type of power outlets are used in Iceland? Do I need to bring an adapter?

The standard in Iceland is 230V and 50Hz and we use F-type power sockets and plugs, so you might have to bring an adaptor if you are visiting from UK, USA, Canada or other countries using a different voltage, Hz or plugs.

Should I bring mosquito repellent when traveling to Iceland?

Here is the plus side to a cold country like Iceland. No dangerous insects survive here! Iceland has about three areas where some mosquitoes have now settled but nothing you will have to worry about on our tours. So, to sum it up, no you will not need any repellant!

How are the tours rated in terms of difficulty?

Our tours are split into four different categories that help participants to understand what to expect from the tour. The categories are Easy, Moderate, Challenging and Demanding. Each tour is rated making it easier to find tours that suit you.

For further information about the difficulty ratings and descriptions.

 

What is it like to drive in Iceland?

Driving in Iceland can be tricky for two different reasons. The first being the weather conditions, especially in the winter months. The second reason is that if you’re not experienced in driving in conditions such as ice and snow then it could become dangerous.

If you are choosing a self-drive tour or to meet on location then make sure you have checked the driving conditions to make sure it is safe. At road.is you can find all the latest updates about travelling around Iceland. You should still check in the summer months just to make sure there is no storms or other types of weather warnings.

What type of safety can be expected on our tour?

Vehicles are equipped for both summer and winter driving conditions, and drivers are very experienced driving in difficult conditions.

Before starting any of the activities, participants will receive a safety briefing highlighting the safe and proper use of equipment, the role of guides during the trip, and the significant risks and hazards involved in their activity. The safety briefing will also cover potentially foreseeable scenarios that may arise and explain how participants should react in such circumstances. Our guides will also outline their expectations of participants during the trip where needed and address any specific questions or concerns that may arise during this time.

Any medical conditions or personal health concerns that may jeopardize your well-being or affect your ability to meet the physical demands of the trip must be clearly communicated to the trip leader before the tour start. Any medications you may require for minor medical conditions (asthma inhalers, etc.), should be kept close and you should bring it with you on the trip if possible. It is important that you notify your guide about such medications and their whereabouts before setting off.

Do I need any insurance before going on an Arctic Adventures tour?

As with any and all world travel, we strongly recommend having travel insurances that can provide cover if you need to cancel your travel reservation with short notice. We also recommend that you have personal health insurance coverage when participating in any adventure activities in Iceland.

Useful numbers and services

Emergency number 112

Police 444-1000

Medical assistance 1770

Dental Emergency 575-0505

General Information 1819

Weather forecast www.en.vedur.is

Road conditions www.road.is

What are the main advantages of booking a multi-day tour with Arctic Adventures?

Our multi-day tours are operated in a minibus which will give you a small group experience and a better connection with the guide.

Accommodation is included during your multi-day tour which is often booked far in advance. By booking with us, you don’t have to worry about finding an accommodation during the time of the tour. Staying overnight in the countryside gives you the opportunity to explore Iceland further and experience places that you would normally not be able to on a one day tour. Note that Adventure packages do not include accommodation.

You’ll have an English speaking licensed adventure guide throughout the tour that will be able to tell you about everything you will see along the way and knows where the best locations to stop by are to give you the absolute best experience.

What kind of rooms can be expected when booking the multi-day tour with Arctic Adventures?

When booking with Arctic Adventures, you are guaranteed an accommodation at a nice country hotel and/or a guesthouse. The hotels we have partnered up with are all of the same standard and offer nice rooms with made-up beds. The rooms come with private or shared bathrooms, depending on your booking. The standard room is a twin room but it’s possible to request a double room or a triple room, with no extra charge.

If you are traveling solo, you will have to add the single room fee if you wish to have a single room.

All hotels have free Wi-Fi. Towels, a hairdryer and a kettle are accessible at all of the hotels. Hotel breakfast is included!

I'm a solo traveller, is there a single supplement?

A single supplement is available if you want to have your own room, but you are not required to pay a single supplement. If you are a single traveler and do not wish to book a single room, you’ll be roomed with another traveler of the same gender.

Are meals included in the tour?

If your tour includes an accommodation, breakfast is included during the tour at the hotel/guesthouse restaurant. Meals and beverages are otherwise not included on your tour. However, we will be making stops at restaurants and convenience stores where you will be able to purchase all necessities.

You should count on spending around 8,000 ISK (80$) on food each day per person. Cash is not necessary, as credit cards are almost always accepted. Having a small amount of cash doesn’t hurt though.

Which type of meal options are available for me on the tour?

Breakfast is included at all the hotels we stay in during the tour. The breakfast will be a typical breakfast buffet, offering bread, toppings, cereal, yogurt, fruits, coffee, and tea etc.

Your guide will also find a good place for the group to eat lunch. We always try to choose places that have a wide selection of dishes on the menu, so there will be options available for everyone. The dinner is usually at the hotels we stay at for the night.

What is my luggage allowance on a multi-day tour?

For multi-day tours, each participant is allowed to bring a small backpack and 1 piece of luggage weighing a maximum of 20 kg (44 lbs).

* The combined dimensions of each bag must not exceed 158 cm (62 in).

* It’s possible to store your luggage with us in Reykjavík while you are on your tour, for a small fee. We highly recommend storing the luggage in Reykjavík to help us reduce our carbon footprint.

* Please note that luggage storage is not refundable.

Does this tour suit me?

We do welcome participants of all ages older than the listed minimum age for each tour. We have people of ages ranging from 8-99 years joining our multi-day tours.  Our average group usually consists of participants between the age 20-55 years. We do get a lot of solo travellers joining our tours, as well as families and friends.

If you have difficulties participating in any of the activities included in the tour, for example, a glacier activity, you are more than welcome to skip it. You can explore your surroundings in the meantime or wait elsewhere. Our guide should be able to drop you off at a nearby place where there are some services available.

What will the average driving per day be?

We drive on average around 300 km (186 miles) per day on our multi-day tours. You will be spending approximately 4-5 hours in the car each day. We do of course stop on multiple locations throughout the tour for sightseeing, activities, bathroom breaks and lunch stops.

I'm not sure I have all suitable gear, do you offer any for rent?

If you are not sure that you have suitable gear for your tour, we offer some necessary items for rent. For most of our multi-day tours, we rent out waterproof jackets and pants as well as hiking boots. You can book these items and more under the selection “Extras” in the booking widget when booking your tour on our website.

If you have already booked the tour and wish to add some rental gear to your booking, you can do so at least 24 hours prior to your tour starts.

For further information about rental gear:

2 Day Tours – Rental Equipment & Upgrades

3 Day Tours – Rental Equipment & Upgrades

4 Day Tours – Rental Equipment & Upgrades

5 Day Tours – Rental Equipment & Upgrades

6 Day Tours – Rental Equipment & Upgrades

Is it guaranteed that we will see the Northern Lights during the tour?

Most of the hotels we use during our tours are remotely located and therefore ideal to spot the northern lights. If the forecast is in your favor, then it is more than likely that you will be able to see the magical show put on by the dancing northern lights during your tour with us. Most of the hotels offer a Northern Lights wake up call up on request if they lights are spotted.

The Northern Lights are a natural phenomenon and therefore we can unfortunately never promise that they will be seen. Their appearance depends upon atmospheric and weather conditions. The best time to see them is between September and March when it’s dark and clear. The sky needs to be as dark as possible, so the best places to see them are well away from city lights (that’s where we are going!).

For more information on the Northern Lights, please have a look at our Northern Lights information.

If we arrive in Iceland on the same date as we booked our tour, could we miss out on it?

We always recommend booking a multi-day tour starting at least one day after arriving in Iceland. If you’re flying in from the US or will be landing early (4-6:30 am) you should be able to join the tour, but some risks would follow (i.e if the flight gets delayed) and could, therefore, miss out on the tour.

How do I book a tour with Arctic Adventures and what information do you need from me?

There are a few different ways you can book our trips. First of all, you can book almost all our trips right here on our website. There is a booking window on each tour page and we do recommend that you book and pay for your trip there, preferably in good time as we keep our groups small and some tours tend to sell out.

If the trip you would like to book is not bookable online, you can call our office directly, the phone number is +354 562 7000. Another way is to send us an e-mail with an inquiry through our contact form. What we need to have is your name, how many people are in your party, where you are staying, a way of contacting you either an e-mail or a phone number and what tour you are trying to book.

How do I pay for a tour with Arctic Adventures?
  1. You can pay through the internet, through our website. This is by far the easiest, safest and fastest way to reserve and pay for your adventure. If you choose this way then you will receive a voucher as a confirmation via e-mail which you will need to bring with you for your trip.
  2. You can pay via phone, the phone number is +354 562 7000.Please Note: However you pay, you will always get a voucher: REMEMBER TO PRINT IT OUT AND BRING IT ALONG OR MAKE SURE THAT YOU CAN SHOW IT ON YOUR ELECTRONIC DEVICE!
When is a booking for a tour with Arctic Adventures confirmed?

A booking is confirmed when you receive a confirmation email. If you think you have made a booking and have not received an email confirmation, please send us an e-mail with an inquiry through our contact form, and we will figure this out together.

What currency do you accept?

We process all payments in Icelandic króna (ISK). Prices in your currency might vary slightly depending on the conversion rate set by your card issuer.

Arctic Adventures is not responsible for currency changes between different currencies.

Is there a participation minimum?

Most of our tours have no minimum but there is a minimum of 2 people for a few of our trips. If you are interested in a trip that has a minimum of 2 persons and are travelling solo we can take down your information and contact you if more people book the trip.

Do you do private departures for any of your tours?

Yes, we arrange private departures on request. Most of the tours we offer can be arranged as a private tour. If you wish to have a private tour arranged you can contact us through email custom@adventures.is.

Please have a look at all of our private tours.

Do you have a waiting list for tours?

We, unfortunately, don’t have a waiting list for our tours but feel free to check the availability sheet on our website as all updates will automatically be made to the sheet listed in each tour‘s description. We also offer a lot of different adventure tours around Iceland so chances are that we will have a similar version of the tour that you were originally looking for.

How does the refunding procedures work when we cancel a tour?

If we cancel a tour you have booked with us you will receive a 100% refund. The refund process is different depending on the way you booked the tour.

If you booked the tour on our website we will start the refund as soon as we know you will not be rescheduling and you will receive a separate email with the confirmation once the refund has been processed. It can then take a few days for the amount to show back up on your bank account once the refund has been processed and we, therefore, ask you to be patient.

If you booked the tour through a booking agent you will need to contact them to receive the refund. We will confirm with them that the tour was cancelled and the refund process will start on their end. Arctic Adventures only receives a payment when the tour has finished, this means that your payment is still with the booking agent and therefore, the refund will be processed by them.

If you pay with you card via email or phone you will need to contact us the same way again to be refunded.

I want to book but a member of my group has not reached the minimum age, what can I do?

We can not accommodate a person that has not reached the age limit on the tour. We put great value towards the safety of our customers and the minimum age policy falls under this. The minimum age requirement is decided by our operational managers and is dependent on each activity and it‘s difficulty ratings and can, therefore, vary between tours. We ask you to try to understand that this is based on safety procedures and we can therefore unfortunately not make any exceptions to this rule.

Arctic Adventures is a part of VAKINN which is the official quality and environmental system within Icelandic tourism. VAKINN provides validation of insurance, safety and regulatory requirements which supports increased quality and safety within the tourism industry.

The tour I am trying to book has less seats available than I need, what can I do?

Our website shows the correct number of available seats left so we can unfortunately not accommodate you and your group if the number of your group extends the number of available seats left. It is not possible to squeeze additional participants onto the departure as we have really strict policy measures as to how many participants are assigned to each guide on our tour departures. This is of course done with our customers safety in mind, so we do hope that you understand.

Which payment methods does Arctic Adventures accept?

We accept Visa, MasterCard, American Express, Discover, Diners Club for all countries.

In addition, we offer various local payment methods in many other countries such as UnionPay and JCB (Japan Credit Bureau).

Do I need any insurance before going on an Arctic Adventures tour?

As with any and all world travel, we strongly recommend having travel insurances that can provide cover if you need to cancel your travel reservation with short notice. We also recommend that you have personal health insurance coverage when participating in any adventure activities in Iceland.

What type of safety can be expected on our tours?

Vehicles are equipped for both summer and winter driving conditions, and drivers are very experienced driving in difficult conditions.

Before starting any of the activities, participants will receive a safety briefing highlighting the safe and proper use of equipment, the role of guides during the trip, and the significant risks and hazards involved in their activity. The safety briefing will also cover potentially foreseeable scenarios that may arise and explain how participants should react in such circumstances. Our guides will also outline their expectations of participants during the trip where needed and address any specific questions or concerns that may arise during this time.

Any medical conditions or personal health concerns that may jeopardize your well-being or affect your ability to meet the physical demands of the trip must be clearly communicated to the trip leader before the tour start. Any medications you may require for minor medical conditions (asthma inhalers, etc.), should be kept close and you should bring it with you on the trip if possible. It is important that you notify your guide about such medications and their whereabouts before setting off.

Disclaimer
All our tours are undertaken on the responsibility of its participants. Arctic Adventures does not assume any responsibility for accidents that are caused by its customers or can be traced to their own actions. Participants have to sign a waiver before undertaking all trips stating that they realize that all outdoor activities carry an inherent risk.

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Pick-up at BSI Bus Terminal in Reykjavik. Drop-off at KEF airport. Note you can change the drop-off location to Reykjavik (see confirmation email for details).

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