What is the age limit for snow scooters?
To drive the scooters you need a valid international car driver’s
license. For sitting at the back of the scooter there is no age limit,
kids can sit at the back of their parents.
What clothing is provided?
We provide winter overalls, gloves, warm head wear and a helmet.
What do I need to bring?
Warm outdoor clothing and good hiking shoes!
If I want to drive to the glacier, can I go there by a regular car?
No you will need a jeep, a 4x4 jeep and that is only in summer time. In the winter time you need a Super-Jeep and qualified driver to get to the base camp. All our winter snowmobile tours include the transfer from Reykjavík to the Langjökull Glacier.
If I don´t have a 4x4 car, can I meet the guide on the way?
Yes we can pick you up from Gullfoss, the pick up from Gullfoss and the pick up is at 09:30 and 14:30.
What is the difference between Glacier Ride & Golden Glacier Ride?
The
Glacier Ride is only available in the summer time and includes a direct transfer to the Langjökull Glacier and a one hour trip on the glacier. The
Golden Glacier Ride includes sightseeing on the Golden Circle with stops at Þingvellir National Park, Geysir Hot Springs and Gullfoss Waterfall before going to the glacier for a one hour long trip on the snow mobiles.
When is the Golden Glacier Ride available?
All year round.
When is the Glacier Ride available?
In the summer, from the 15th of May to the 11th of September.
When is the Iceland Elements available?
In the summer, from the 15th of May to the 11th of September.
On which glacier are the Glacier Ride, Glacier Cruiser, Golden Glacier Ride and Iceland Elements snow mobile tours performed?
All these trips take place on the Langjökull Glacier (e. Long Glacier) and our basecamp is located on the Kjölur highland road a few kilometers above the Gullfoss Waterfall in South Iceland.
How do I book and what information do you need from
me?
There are three ways in which you can pay for the trips that you book
with us.
1. You can pay through the internet, through our booking website. This
is by far the easiest, safest and fastest way to reserve and pay for
your adventure. If you choose this way then you will receive a voucher
via e-mail which you will need to print and bring along on your trips.
If you are going on a multi day trip then you will receive one voucher
for all of the trips via e-mail and we will make you separate vouchers
for each of your trips, which will be waiting your arrival in Iceland at
our office at Laugavegur 11.
2. You can pay via phone, the phone number is +354 562 7000. If you
choose to pay through phone then your vouchers will be waiting for you
when you come to Iceland, either at our office at Laugavegur 11 or at
your hotel.
3. Sometimes you can pay when you arrive to start your trip, but this is
only possible in special circumstance.
Please Note: However you pay, you will always get a voucher:
REMEMBER TO BRING YOUR VOUCHER ALONG FOR YOUR TRIP!
How much notice do I need for my booking?
We recommend that you book your trip with at least 2 days notice, but if
you intend to visit Iceland in the summer season we recommend you book
with as much notice as you can since our trips are very popular and they
frequently sell out in high season.
What currency do you accept?
We only accept the Icelandic króna. Our website
presents prices is ISK and in EURO, the EURO price is obtained by
converting it with the currency exchange rate of the Icelandic Federal
Bank. If you would like to calculate the price of our tours in some
other currency you can do so here.
Do you do private departures?
Yes we arrange private trips and custom make super
jeep tours all the time. Just contact our office and start the planning!
You can email us here.
Where is your Reykjavík Office located and when are
you open?
Our office is at Laugavegur 11, the main shopping
street in Reykjavík. There you can get all the information that you
need, be it about the trips that you want to go to or just general
information about Reykjavík. You can also book and pay for various day
trips. Over the summer season (June-August) we are open from 08:00-21:00
Monday-Saturday and 10:00-18:00 on Sundays. All other times of year we
are open 10:00-18:00 Mondays-Fridays, 11:00-16:00 Saturdays and closed
on Sundays. But you can reach on our emergency cell phone line:
+354-898-0410.
Do I need a insurance before going on one of your
trips?
We recommend that you have personal health
insurance coverage when participating in adventure activities in
Iceland, we actually recommend that when ever and where ever you travel
you take out a good travel insurance..as world travelers our selves it
has saved us money and aggravation many times..
What is the Golden Circle?
The Golden Circle is a name for the very popular
sight seeing route that connects Reykjavík with Þingvellir National
Park, Geysir Hot Springs and Gullfoss Waterfall. We offer several Golden
Circle trips that combine sightseeing with some of our adventure tours.
Check out the Golden Grand Slam (which includes river rafting), the
Golden Glacier Ride (which includes a snowmobile trip on Langjökull),
the Treasure Island ( and the U-Drive Golden (which includes river
rafting and a super jeep self drive trip).
How do Arctic Adventures, Arctic Rafting, the
Glacier Guides, the Cintamani Center and Reykjavík Backpackers connect?
We are one family of companies that work together
and share facilities (f.ex. we all have the same office in Reykjavík).
We also share guides, vehicles and equipment in order to run an
organized and professional operation. All of these companies are run by
guides and adventures and owned by guides and adventurers.
How long have you been in business?
We have been in rafting on the Hvítá river since
1983 which makes us one of the longest running rafting operations in
Europe. Since the late 1990s we have been adding more and more
activities to our selection. So we are NOT a travel agency, we are an
adventure operator, owned by guides and world travelers and run by
guides and adventurers.
What is the minimum age for a participant on a your
tours?
Each one of our tours have unique characteristics
and different age limits, how ever you can generally assume that kids 10
years and older, with shoe size 35 EURO or larger can participate in
our tours more easy going tours. On demanding tours we generally have a
age limit of 18 years. On motorized activity tours participants that
want to drive (f.ex. snowmobiles) you will need to be at least 17 years
old and hold a valid driving license. Younger kids and those that would
not like to drive can in most cases sit at the back of the quad or
snowmobile. If you are going on a U-Drive Self Drive Super Jeep tour
then all drivers have to be 25 years old.
Can I drink alcohol before or during your tours?
No absolutely not. The consumption of alcohol makes
you more prone to hypothermia and makes you to unpredictable mistakes
(as you probably know : ). It is therefore strictly prohibited, if we
suspect that participants are intoxicated we will prohibit them from
joining the tour.
What do I have to bring with me for my tour?
Each tour is different and you will need to bring
different things. How ever there are certain things that you always have
to bring with you. Remember this is ICEland and for you to have a
pleasant experience here in the High North it is vital that you bring
good outdoor clothing. No one should come to Iceland (it does no matter
if you are coming in summer or winter) with out a good water and wind
proof jacket and pants, good, sturdy, waterproof hiking shoes, a warm
hat that breaks the wind, good warm gloves, good warm woolen or other
thermal undergarments. Also if you are visiting Iceland in the winter
time it is good to bring a down jacket and ski pants. In Iceland there
is no such thing a bad weather, just bad equipment and not the right
clothing.
When can I bring my camera along?
On all our trips that are NOT water based you can
bring you camera along, and you should definitely bring one since
Iceland is positively full of amazing, scenic views!
Here is short briefing on safety and insurance:
Ensuring the safety of all our participants is our
first and foremost priority. However, due to the nature of outdoor and
adventure activities, we are subject to the same environmental risks as
in any wild natural environment. Should you wish to participate in one
of our trips, we ask you to be prepared to sign a contract with us
stipulating that you are fit to participate in such activities and
assume all risks inherent in doing so.
If I am travelling solo, can I book a trip or is
there always a minimum of 2 people?
There is a minimum of 2 people for most of our
trips, we usually run the trips on the guaranteed departure dates. If
you are interested in some trips and are traveling alone we can put you
on waiting list and contact you if more people book the trip. Also in
many cases, especially in summer time we already have a booking and you
can join that group.
How do I book and what information do
you need from me?
There are a few different ways you can book
our trips. First of all you can book almost all our trips right
here on
our website. There is a booking window on each trip page and we
do
recommend that you book and pay for your trip there with some time to
spare as we keep our groups small and frequently sell out.
If the trip
you would like to book is not bookable online then you can call us
directly at our office, the phone number is 00354
562 7000. Another way is to send us an e-mail with an inquiry, our
e-mail
address is info@adventures.is
. What we need to have is your name, how many people are in your party,
where you are staying and some way of contacting you either an e-mail or
a
phone number.
How do I pay?
There are
three ways in which you can pay for the trips that you book with us.
1. You can pay through the internet,
through our
booking
website. This is by far the easiest, safest and fastest way to reserve
and pay for your adventure. If you choose this way
then you
will receive a voucher via e-mail which you will need to print and bring
along on your
trips. If you are going on a multi day trip then you will receive one
voucher
for all of the trips via e-mail and we will make you separate vouchers
for each
of your trips, which will be waiting your arrival in Iceland at our
office at
Laugavegur 11.
2. You can pay via phone, the phone number is +354 562 7000. If you
choose to
pay through phone then your vouchers will be waiting for you when you
come to
Iceland, either at our office at Laugavegur 11 or at your hotel.
3. Sometimes you can pay when you arrive to
start your trip, but this is only possible in special circumstance.
Please Note: However you
pay, you will always get a voucher: REMEMBER TO
BRING YOUR VOUCHER ALONG FOR YOUR
TRIP!
Where is your Reykjavík
Office located and
when are you open?
Our office
is at Laugavegur 11, the main shopping street in Reykjavík. There you
can get
all the information that you need, be it about the trips that you want
to go to
or just general information about Reykjavík. You can also book and pay
for
various day trips. Over the summer season (June-August) we are open from
08:00-21:00 Monday-Saturday and 10:00-18:00 on Sundays. All other times
of year
we are open 10:00-18:00 Mondays-Fridays, 11:00-16:00 Saturdays and
closed on
Sundays. But you can reach on our emergency cell phone line:
+354-898-0410.
What is your cancelation policy?
Click here to read details on our cancelation policy.
What is assumed risk when participating in outdoor activities?
Click here to read more about what it means to take part in outdoor activities.
What currency do you accept?
We only accept the Icelandic króna. Our website presents prices is ISK
and in EURO, the EURO price is obtained by converting it with the
currency exchange rate of the Icelandic Federal Bank. If you would like
to calculate the price of our tours in some other currency you can do so
here.
Do you do private departures?
Yes we arrange private departures on all of our trips, please contact our
office for further information:
Info@adventures.is
How do Arctic Adventures, Arctic Rafting, the Glacier Guides and
Reykjavík Backpackers connect?
We are one family of companies that work together and share facilities
(f.ex. we all have the same office in Reykjavík). We also share guides,
vehicles and equipment in order to run an organized and professional
operation. All of these companies are run by guides and adventures and
owned by guides and adventurers.
How long have you been in business?
We have been in rafting on the Hvítá river since 1983 which makes us one
of the longest running rafting operations in Europe. Since the late
1990s we have been adding more and more activities to our selection. So
we are NOT a travel agency, we are an adventure operator, owned by
guides and world travelers and run by guides and adventurers.
What is the minimum age for a participant on a your tours?
Each one of our tours have unique characteristics and different age
limits, how ever you can generally assume that kids 10 years and older,
with shoe size 35 EURO or larger can participate in our tours more easy
going tours. On demanding tours we generally have a age limit of 18
years. On motorized activity tours participants that want to drive
(f.ex. snowmobiles) you will need to be at least 17 years old and hold a
valid driving license. Younger kids and those that would not like to
drive can in most cases sit at the back of the quad or snowmobile. Here
below you can see a few examples of our age limits.
On the River Fun Tour: Kids 12 years old and older can raft the whole
river if accompanied by a
guardian. Kids between 10 and 12 can raft half way, for half price.
On the Wonderful West the minimum age is 10 years if accompanied by a
guardian.
On the River Ride the minimum age is 18 years.
On the Beast of the East the minimum age is 18 years.
Do I have to know how to swim to go on river rafting and/or sea kayaking?
Yes, absolutely, each paddler on a rafting boat or a kayak has to know how to swim.
Can I drink alcohol before or during your tours?
No absolutely not. The consumption of alcohol makes you more prone to
hypothermia and makes you to unpredictable mistakes (as you probably
know : ). It is therefore strictly prohibited, if we suspect that
participants are intoxicated we will prohibit them from joining the
tour.
What do I have to bring with me for my tour?
Each tour is different and you will need to bring different things. How
ever there are certain things that you always have to bring with you.
Remember this is ICEland and for you to have a pleasant experience here
in the High North it is vital that you bring good outdoor clothing. No
one should come to Iceland (it does no matter if you are coming in
summer or winter) with out a good water and wind proof jacket and pants,
good, sturdy, waterproof hiking shoes, a warm hat that breaks the wind,
good warm gloves, good warm woolen or other thermal undergarments. In
Iceland there is no such thing a bad weather, just bad equipment and not
the right clothing.
For rafting in South Iceland you have to bring; your swimming
wear (or a change of underclothing) to
wear under your rafting pants, a warm fleece or a wool sweater to wear
under your rafting jacket (it will get wet) and a towel to dry of after
your trip. Every thing else we will provide.
Click
here to see the equipment we will provide for you on your rafting trip.
For rafting in North Iceland you have to bring:
Warm,
lightweight, layered clothing-made of synthetic materials, fleece, or
wool (no cotton if possible), warm woolen socks, any necessary
medications (asthma inhalers, etc.), a change of dry clothes for after
the river.
Can I bring my camera on the raft / on my snorkeling trip / sea
kayak trip?
Well, on all our waterbased adventure trips like river rafting,
snorkeling in Silfra, sea kayaking, white water canoeing, you can bring
it if you like, but if it is not waterproof then it
will 100% get ruined. You can buy disposable waterproof cameras at the
Drumbó Base Camp, in the Hafgrímsstaðir Base Camp and in our Reykjavík Office at the Cintamani Center.
Sometimes we have a staff photographer on the trips
that sells his photos after the tour, but that is not guaranteed. You can also rent a waterproof digital camera that can both take pictures and videos, please contact us beforehand to make sure there is one available.
When can I bring my camera along?
On all our trips that are NOT on water you can bring you camera along,
and you should definitely bring one since Iceland is positively full of
amazing, scenic views!
Here is short briefing on safety and insurance:
Ensuring the safety of all our participants is our first and foremost
priority. However, due to the nature of rafting as an outdoor and
adventure activity, we are subject to the same environmental risks as in
any wild natural environment. Should you wish to participate in one of
our rafting trips, we ask you to be prepared to sign a contract with us
stipulating that you are fit to participate in such activities and
assume all risks inherent in doing so.
Do I need a insurance before going on one of your trips?
We recommend that you have personal health insurance coverage when
participating in adventure activities in Iceland, we actually recommend
that when ever and where ever you travel you take out a good travel
insurance..as world travelers our selves it has saved us money and
aggravation many times..
If I am travelling solo, can I book a trip or is there always a
minimum of 2 people?
There is a minimum of 2 people for most of our
trips, we usually run the trips on the guaranteed departure dates. If
you are interested in some trips and are travelling solo we can put you
on waiting list and contact you if more people book the trip.