If you are looking for general information about Arctic Adventures, click here.
What kind of clothing is needed for glacier hikes?
Warm
outdoor clothing, waterproof jacket and pants, warm head wear and good
water proof winter gloves.
Good hiking
shoes are strongly recommended, if you do not have hiking shoes then you
can rent them from us. Just remember to book you shoes before hand so
you can be sure we will bring them along for you.
What is the minimum age of participants on the Blue Ice tour?
There is actually no minimum age for the Blue Ice, but there is a minimum shoe size. Our crampons can only fit shoe sizes from 35 EURO and upwards. So the minimum shoe size of participants on the Blue Ice is 35 EURO.
Where does the Blue Ice tour stop?
The Blue Ice tour stops at Hvollsvöllur town (final chance to use the toilet), it then goes directly to the Sólheimajökull Glacier, after the glacier trip we stop at the Skógafoss Waterfall before driving directly back to Reykjavík.
What equipment do you provide?
We provide
crampons, ice axes, helmet and climbing
harness, all included in the tour price.
What are crampons?
Crampons are metal spikes that we attach to the soles of your hiking shoes, these enable you to walk on the glacier ice with out slipping.
Is there a guide on each trip?
Yes there is a specially trained and certified glacier guide on each trip.
How many participants are there for each guide?
We have a low guide to client ratio, for every 8 participants there is one guide. This makes the tour a much more intimate experience and your guide is always close at hand to answer questions.
I am traveling alone, can I still book the tour?
Sure, just send us a email to check on the availability and we add you to a group that is already booked, the Blue Ice is almost always available.
Info@adventures.is
How long time does the tour Blue Ice take?
The tour takes around 9 hours with transfer
from Reykjavík. If you meet us at the glacier the tour takes around 4
hours.
When is the pick up from Reykjavík for the Blue Ice tour?
We start our pick up from the Cintamani Center in down town
Reykjavík at 9:00 AM every day and we pick up from other hotels and
guesthouses between 9:00 and 9:30. So you have to be ready to leave at
9:00 and wait for your pick up in the lobby of your accommodation, we
will be there to pick you up anytime from 9:00 to 9:30.
How much time do we spent on the glacier on the Blue Ice tour?
You are around 3 hours on the Sólheimajökull
glacier.
Do I have to bring some food on the Blue Ice tour?
No, the Blue Ice tour includes a packed lunch. If you have
some special requirements about food make sure you let us know when
you book the tour, since the lunch is brought from Reykjavík
and can not be changed on the day of the tour.
Where is the meeting point for the tour Blue Ice?
If you don´t want to take the pick up from Reykjavík you
meet us at the glacier Sólheimajökull. If
you are driving from Reykjavík then you
follow the signs for Selfoss on road no. 1, you drive road no. 1 south
for around 2 hours, passing the following towns with out making any
turns: Hveragerði, Selfoss, Hella and Hvollsvöllur. Keep driving until
you see the Skógarfoss waterfall on your left hand side. After you pass
Skógarfoss you drive for around 5 minutes, you pass a bridge over
the Jökulsá river, then you take the first turn to left towards the
glacier and you
stop at the parking lot by the glacier.
Please Note: In the winter
the roads in Iceland can be very difficult and especially the road in
towards the Sólheimajökull glacier. During this time we strongly
recommend you buy a pick up and transfer from Reykjavík with our
vehicles, it is actually included in the price of the winter tour.
At what time should I meet you at the glacier for the Blue Ice tour?
We are usually at the glacier around 11:30, so you should be
there at 11:20. If the guides are not there just wait a little since
their arrival time can vary.
Do I need any experience of glacier hiking or climbing to join the
Blue Ice tour?
No, it is an easy hike on the glacier and the climbing is an
introduction on ice
climbing, the guides will teach you how to climb. The Blue Ice tour is
designed for first time glacier explorers.
When is the Blue Ice tour available?
The Blue Ice, Sólheimajökull Glacier Trip is available all year round, with a pick up from Reykjavík between 9:00 and 9:30.
What is the minimum number of participants on the Blue Ice tour?
The minimum number is 2 persons for the tour to start.
How do I book and what information do
you need from me?
There are a few different ways you can book
our trips. First of all you can book almost all our trips right
here on
our website. There is a booking window on each trip page and we
do
recommend that you book and pay for your trip there with some time to
spare as we keep our groups small and frequently sell out.
If the trip
you would like to book is not bookable online then you can call us
directly at our office, the phone number is 00354
562 7000. Another way is to send us an e-mail with an inquiry, our
e-mail
address is info@adventures.is
. What we need to have is your name, how many people are in your party,
where you are staying and some way of contacting you either an e-mail or
a
phone number.
How do I pay?
There are
three ways in which you can pay for the trips that you book with us.
1. You can pay through the internet,
through our
booking
website. This is by far the easiest, safest and fastest way to reserve
and pay for your adventure. If you choose this way
then you
will receive a voucher via e-mail which you will need to print and bring
along on your
trips. If you are going on a multi day trip then you will receive one
voucher
for all of the trips via e-mail and we will make you separate vouchers
for each
of your trips, which will be waiting your arrival in Iceland at our
office at
Laugavegur 11.
2. You can pay via phone, the phone number is +354 562 7000. If you
choose to
pay through phone then your vouchers will be waiting for you when you
come to
Iceland, either at our office at Laugavegur 11 or at your hotel.
3. Sometimes you can pay when you arrive to
start your trip, but this is only possible in special circumstance.
Please Note: However you
pay, you will always get a voucher: REMEMBER TO
BRING YOUR VOUCHER ALONG FOR YOUR
TRIP!
Where is your Reykjavík
Office located and
when are you open?
Our office
is at Laugavegur 11, the main shopping street in Reykjavík. There you
can get
all the information that you need, be it about the trips that you want
to go to
or just general information about Reykjavík. You can also book and pay
for
various day trips. Over the summer season (June-August) we are open from
08:00-21:00 Monday-Saturday and 10:00-18:00 on Sundays. All other times
of year
we are open 10:00-18:00 Mondays-Fridays, 11:00-16:00 Saturdays and
closed on
Sundays. But you can reach on our emergency cell phone line:
+354-898-0410.
What is your cancelation policy?
Click here to read details on our cancelation policy.
What is assumed risk when participating in outdoor activities?
Click here to read more about what it means to take part in outdoor activities.
What currency do you accept?
We only accept the Icelandic króna. Our website presents prices is ISK
and in EURO, the EURO price is obtained by converting it with the
currency exchange rate of the Icelandic Federal Bank. If you would like
to calculate the price of our tours in some other currency you can do so
here.
Do you do private departures?
Yes we arrange private departures on all of our trips, please contact our
office for further information:
Info@adventures.is
How do Arctic Adventures, Arctic Rafting, the Glacier Guides and
Reykjavík Backpackers connect?
We are one family of companies that work together and share facilities
(f.ex. we all have the same office in Reykjavík). We also share guides,
vehicles and equipment in order to run an organized and professional
operation. All of these companies are run by guides and adventures and
owned by guides and adventurers.
How long have you been in business?
We have been in rafting on the Hvítá river since 1983 which makes us one
of the longest running rafting operations in Europe. Since the late
1990s we have been adding more and more activities to our selection. So
we are NOT a travel agency, we are an adventure operator, owned by
guides and world travelers and run by guides and adventurers.
What is the minimum age for a participant on a your tours?
Each one of our tours have unique characteristics and different age
limits, how ever you can generally assume that kids 10 years and older,
with shoe size 35 EURO or larger can participate in our tours more easy
going tours. On demanding tours we generally have a age limit of 18
years. On motorized activity tours participants that want to drive
(f.ex. snowmobiles) you will need to be at least 17 years old and hold a
valid driving license. Younger kids and those that would not like to
drive can in most cases sit at the back of the quad or snowmobile. Here
below you can see a few examples of our age limits.
On the River Fun Tour: Kids 12 years old and older can raft the whole
river if accompanied by a
guardian. Kids between 10 and 12 can raft half way, for half price.
On the Wonderful West the minimum age is 10 years if accompanied by a
guardian.
On the River Ride the minimum age is 18 years.
On the Beast of the East the minimum age is 18 years.
Do I have to know how to swim to go on river rafting and/or sea kayaking?
Yes, absolutely, each paddler on a rafting boat or a kayak has to know how to swim.
Can I drink alcohol before or during your tours?
No absolutely not. The consumption of alcohol makes you more prone to
hypothermia and makes you to unpredictable mistakes (as you probably
know : ). It is therefore strictly prohibited, if we suspect that
participants are intoxicated we will prohibit them from joining the
tour.
What do I have to bring with me for my tour?
Each tour is different and you will need to bring different things. How
ever there are certain things that you always have to bring with you.
Remember this is ICEland and for you to have a pleasant experience here
in the High North it is vital that you bring good outdoor clothing. No
one should come to Iceland (it does no matter if you are coming in
summer or winter) with out a good water and wind proof jacket and pants,
good, sturdy, waterproof hiking shoes, a warm hat that breaks the wind,
good warm gloves, good warm woolen or other thermal undergarments. In
Iceland there is no such thing a bad weather, just bad equipment and not
the right clothing.
For rafting in South Iceland you have to bring; your swimming
wear (or a change of underclothing) to
wear under your rafting pants, a warm fleece or a wool sweater to wear
under your rafting jacket (it will get wet) and a towel to dry of after
your trip. Every thing else we will provide.
Click
here to see the equipment we will provide for you on your rafting trip.
For rafting in North Iceland you have to bring:
Warm,
lightweight, layered clothing-made of synthetic materials, fleece, or
wool (no cotton if possible), warm woolen socks, any necessary
medications (asthma inhalers, etc.), a change of dry clothes for after
the river.
Can I bring my camera on the raft / on my snorkeling trip / sea
kayak trip?
Well, on all our waterbased adventure trips like river rafting,
snorkeling in Silfra, sea kayaking, white water canoeing, you can bring
it if you like, but if it is not waterproof then it
will 100% get ruined. You can buy disposable waterproof cameras at the
Drumbó Base Camp, in the Hafgrímsstaðir Base Camp and in our Reykjavík Office at the Cintamani Center.
Sometimes we have a staff photographer on the trips
that sells his photos after the tour, but that is not guaranteed. You can also rent a waterproof digital camera that can both take pictures and videos, please contact us beforehand to make sure there is one available.
When can I bring my camera along?
On all our trips that are NOT on water you can bring you camera along,
and you should definitely bring one since Iceland is positively full of
amazing, scenic views!
Here is short briefing on safety and insurance:
Ensuring the safety of all our participants is our first and foremost
priority. However, due to the nature of rafting as an outdoor and
adventure activity, we are subject to the same environmental risks as in
any wild natural environment. Should you wish to participate in one of
our rafting trips, we ask you to be prepared to sign a contract with us
stipulating that you are fit to participate in such activities and
assume all risks inherent in doing so.
Do I need a insurance before going on one of your trips?
We recommend that you have personal health insurance coverage when
participating in adventure activities in Iceland, we actually recommend
that when ever and where ever you travel you take out a good travel
insurance..as world travelers our selves it has saved us money and
aggravation many times..
If I am travelling solo, can I book a trip or is there always a
minimum of 2 people?
There is a minimum of 2 people for most of our
trips, we usually run the trips on the guaranteed departure dates. If
you are interested in some trips and are travelling solo we can put you
on waiting list and contact you if more people book the trip.